IT Senior Business Analyst

U3 INFOTECH PTE. LTD.; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A technology consultancy firm in Singapore seeks an experienced Business Analyst to support product development and solution design. The role involves collaboration with product teams and stakeholders in an Agile environment to gather requirements, shape user journeys, and deliver insights for product success. Ideal candidates should have a diploma/degree in relevant fields and at least 4 years of experience in similar roles. Competitive salary up to $9,500 monthly.

Qualifications

• Minimum 4 years’ experience as a Business Analyst, Scrum Master, or Product Owner in Agile projects.
• Excellent written and verbal communication skills for stakeholder management.
• Experience in change management and user adoption strategies is an advantage.

Responsibilities

• Advise on feasibility and business impact of new policies.
• Gather and document functional and technical requirements.
• Develop user journeys, workflows, prototypes, and wireframes.
• Conduct market research and user interviews.
• Perform impact assessment and evaluate change requests.
• Define success metrics and create dashboards.

Skills

Product management

IT business analysis

Solution design

Problem-solving

Stakeholder management

Agile methodologies

Education

Diploma/Degree in Computer Science, IT, Engineering, or related discipline

Job description

Key Responsibilities

• Advise on feasibility, viability, and business impact of new policies and requirements
• Gather, analyse, and document functional and technical requirements as user stories
• Develop user journeys, workflows, prototypes, wireframes, and mock‑ups
• Conduct market research and user interviews to validate problem statements and solution direction
• Perform impact assessment and evaluate change requests
• Define success metrics and create dashboards to track product outcomes
• Support product teams to resolve issues and ensure timely defect rectification
• Analyse results post‑release to drive improvements and future enhancements
• Identify synergies between existing solutions and recommend optimization opportunities
• Oversee product enhancements for secure large file transfers with external stakeholders
• Provide BA support for identity access management platforms, prioritizing features and user adoption

Required Skills & Experience

• Diploma/Degree in Computer Science, IT, Engineering, or related discipline
• Minimum 4 years’ experience as a Business Analyst, Scrum Master, or Product Owner in Agile projects
• Strong background in: Product management, IT business analysis, Solution design and testing
• Preferably certified as: Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM) or equivalent
• Excellent written and verbal communication skills for stakeholder management
• Strong skills in problem‑solving, conceptual thinking, and prioritization under pressure
• Experience in change management and user adoption strategies is an advantage

Ideal Candidate Traits

• Analytical and detail‑oriented
• Able to work independently and meet tight deadlines
• Comfortable liaising with both business and technical teams
• Experience with dashboards, KPIs, and post‑release analysis
• Strong stakeholder influence and communication

Start Date: Oct/Nov 2025

Contract Duration: 12 Months

Location: Pasir Panjang (Maple Tree) OR Buona Vista

Salary: Up to $9,500.00 - depending on experience

About the Role: We are seeking an experienced Business Analyst to support product development, solution design, and continuous enhancement for enterprise platforms, including secure file transfer solutions and identity access management systems. The role involves close collaboration with product teams, business stakeholders, and technical squads in an Agile environment.

You will play a key role in gathering requirements, shaping user journeys, conducting feasibility studies, and delivering actionable insights that drive product success and user adoption.

Application Process: If you possess the required skills and are ready to take on a dynamic role, we encourage you to apply. Share your resume at [e-mail]

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