IT Security Engineer

UNTHREATS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A cybersecurity consultancy firm in Singapore is looking for an IT Security Engineer. Responsibilities include providing technical assistance in a Security Operation Center, resolving client issues, and documenting troubleshooting processes. Ideal candidates should have a diploma in IT and at least a year of experience or be fresh graduates. The role requires good understanding of networking and security practices, excellent communication skills, and the ability to work independently and as part of a team. This position offers a competitive salary and additional benefits.

Benefits

Annual leave

Medical insurance

Training opportunities

Performance bonus

Qualifications

• Minimum 1-year experience in IT or relevant internship.
• Good understanding of network and data storage.
• Good written and verbal communication skills.

Responsibilities

• Provide technical assistance in Security Operation Center.
• Respond to support queries and diagnose issues.
• Documentation of troubleshooting steps.

Skills

Technical assistance in Security Operation Center

Problem-solving

Client service

Documentation

Linux

Networking

CyberSecurity

Customer support

Education

Diploma in IT or related field

Job description

IT SECURITY engineer

We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.

Primary Functions:

• Responsible for providing technical assistance in Security Operation Center and support related to computer systems, hardware, or software
• Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution
• To ensure that clients get prompt and quality service
• To document troubleshooting and problem-resolution steps
• To participate and provide knowledge transfer to customers when necessary
• Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation
• Create training manuals, documentation, and knowledge transfer documents
• Install and modify computer & Infrastructure based on in-house best practices
• To implement security control on the system and network devices
• Follow up with customers to ensure the issue has been resolved
• Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA

Requirements and Skills:

• Diploma holder in IT and other IT Security certifications will be a plus
• Minimum 1-year experience in IT
• Fresh graduates are welcome as we will provide relevant training
• A good understanding of IT network, data storage, network, Wintel Server
• Resourceful, creative, independent, and able to work well in a team
• Required to work on-site when necessary
• Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary
• Good written and verbal skills; excellent phone and email manners.
• Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows

Other Information:

• Office Location: 67 Ayer Rajah Crescent #02-10 S139950
• Working hours: Mon-Friday, 9 am-6 pm
• Depending on the season and customer request may require to work outside working hours and/or rotational working hours
• Monthly basic salary commensurate with qualifications and experiences
• Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc
• Additional performance bonus based on individual contribution towards company strategy and its financial performance
• Contact: [e-mail]