IT & Satelite Communications Field Engineer- Singapore

Navarino Germany GmbH; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global technology company in Singapore seeks an enthusiastic IT and Satellite Communications Field Services engineer. You will provide technical installations on Marine vessels, travel internationally, and be part of a team that values customer service and satisfaction. Candidates should have a degree in a relevant field and knowledge of maritime communication systems. A generous benefits package and opportunities for personal development are offered.

Benefits

An attractive financial package

Generous yearly bonus based on performance

Excellent working conditions with good work-life balance

Private health insurance

Personal development and training opportunities

Certified as a Great Place to Work

Qualifications

• Very good knowledge of Maritime Satellite communications systems.
• Experienced in marine industry's working environment.
• At least 2 years working experience as a Field engineer in the Maritime sector.

Responsibilities

• Provide technical installations to customers, specifically Marine vessels located internationally in ports.
• Be a member of the Field Service Management Team promoting five-star customer service.
• Contribute to increasing customer satisfaction by meeting customers’ expectations.

Skills

Maritime Satellite communications systems

TCP/IP

Networking

Firewall technologies

Server administration

Fluent in English

Education

Degree in Computer Science, Computer/Electrical Engineering/Networking or equivalent

Tools

Cisco Certifications

Job description

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative IT and Satellite Communications Field Services engineer to be part of our growing team. You will be a member of our Field Service Management Team that provides five-star customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet customers’ expectations. Your focus will be on providing technical installations to customers, specifically Marine vessels located internationally in ports.

This role requires business travel at least 50% of the time.

Responsibilities

• Provide technical installations to customers, specifically Marine vessels located internationally in ports.
• Be a member of the Field Service Management Team that promotes five-star customer service.
• Contribute to increasing customer satisfaction, loyalty, and retention by meeting customers’ expectations.

Qualifications

• Degree in Computer Science, Computer/Electrical Engineering/Networking or equivalent
• Very good knowledge of Maritime Satellite communications systems (VSAT, FBB, Fleet Family, Iridium)
• Experienced in marine industry's working environment
• Solid knowledge of TCP/IP, Networking, Firewall technologies and server administration
• Fluent in English

Preferred qualifications

• At least 2 years working experience as a Field engineer in the Maritime sector
• Cisco Certifications on networking will be considered a plus

Benefits

• An attractive financial package
• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team\'s success
• Excellent working conditions with a good work-life balance
• Excellent variety of benefits including private health insurance
• Personal development and training opportunities to build your professional growth, skills, and knowledge
• A working environment certified as a “Great Place to Work” for four years in a row (2022-2025)