IT Project Manager/ Project Officer

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading personnel services company in Singapore is seeking an experienced IT Project Manager to oversee system maintenance operations and manage vendor relations. The ideal candidate should have a background in IT project management with a focus on system maintenance, demonstrating strong communication and stakeholder management skills. This role entails compliance with security policies and effective incident management.

Qualifications

• Minimum 2 years’ experience in IT project management, preferably in system maintenance.
• Experience in vendor management.
• Understanding of system architecture and infrastructure.

Responsibilities

• Lead and oversee system maintenance operations.
• Manage vendor performance and SLA compliance.
• Coordinate user support and technical guidance.

Skills

IT project management

Vendor management

Stakeholder coordination

Risk and issue management

Strong communication

Education

Tertiary qualifications in Computer Science or related discipline

Job description

Project Management & Governance

• Lead and oversee system maintenance operations
• Ensure compliance with security policies and technical requirements
• Manage maintenance schedules and resource planning
• Monitor and report project status, risks, and issues to stakeholders

Vendor Management

• Manage vendor performance and SLA compliance
• Oversee procurement activities for maintenance and enhancement works
• Coordinate with vendors on issue resolution and system improvements
• Review and approve vendor deliverables and documentation

Operations Management

• Oversee system health monitoring and maintenance activities
• Coordinate scheduled downtime and system updates
• Ensure effective incident and problem management processes
• Supervise configuration and release management
• Monitor system performance and capacity optimization

Stakeholder Management

• Act as key liaison between technical/infra teams, vendors, and business users
• Manage stakeholder expectations and communication
• Coordinate user support and technical guidance
• Present maintenance and performance reports to management

Qualifications

Tertiary qualifications in Computer Science, Information Systems, Information /Infocomm Technology Computer or related discipline

Skills and Experience

• Min. 2 years’ experience in the following preferred:
• Experience in IT project management, preferably in system maintenance
• Track record in vendor management and stakeholder coordination
• Experience in government digital systems would be an advantage
• Understanding of system architecture and infrastructure
• Understanding of change management and release procedures
• Competency in risk and issue management
• Ability to track and report project progress
• Strong communication and stakeholder management abilities