IT Project Executive

ZETTA SOLUTION PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading software solutions provider in Singapore is seeking an IT Project Management Executive to support the execution of software and digital solution projects. This role involves coordinating tasks with developers and clients, monitoring project progress, and ensuring smooth client communication. Ideal candidates should have a relevant diploma or degree and possess strong organizational skills as well as a desire to advance into project management roles.

Qualifications

• Diploma or degree in a related field.
• Strong organizational and multitasking skills.
• Good written and verbal communication skills.
• Basic understanding of SDLC is an advantage.

Responsibilities

• Assist in planning, scheduling, and tracking project deliverables.
• Act as a point of contact for clients to provide updates and gather requirements.
• Monitor project progress and escalate potential issues to senior management.
• Support workflow mapping of client’s business processes.

Skills

Strong organizational skills

Multitasking

Attention to detail

Good communication skills

Independent work

Education

Diploma or Degree in Business, Information Technology, or related fields

Job description

Overview

As a IT Project Management (PM) Executive at Zetta Solution, you will support the end-to-end execution of our propietary software and digital solution projects. You will work closely with developers, clients and other key stakeholders to ensure timely delivery, smooth communication, and efficient coordination of tasks. This role is ideal for individuals looking to grow into full-fledged project managers while gaining hands-on experience in both technical and business aspects of projects.

Key Responsibilities

Project Coordination

• Assist in planning, scheduling, and tracking project deliverables.
• Maintain project documentation including meeting notes, progress reports, and status updates.
• Support in coordinating internal resources and third parties/vendors.

Client Communication

• Act as a point of contact for clients to provide updates and gather requirements.
• Assist in preparing presentations, reports, and documentation for client meetings.
• Follow up on client feedback and ensure alignment with project goals.

Execution & Monitoring

• Monitor project progress and escalate potential issues to senior management.
• Track milestones, deliverables, and deadlines to ensure project timelines are met.
• Coordinate testing, UAT sessions, and ensure smooth handover of deliverables.

Process & Documentation

• Support workflow mapping of client’s business processes to identify gaps, requirements, and areas for improvement.
• Help enforce project management processes, ensuring compliance with company SOPs.
• Assist in resource allocation tracking (time, manpower, tools).

Client Support

• Support the team in providing technical support for clients, including troubleshooting, issue logging, and follow-ups.
• Ensure technical issues are resolved promptly and accurately.
• Ensure prompt and professional responses to client inquiries.
• Escalate issues to the support, development or even management team when necessary.

Team Support

• Support cross-functional collaboration between development, IT support, and business teams.
• Prepare progress summaries for management review.

Requirements

• Diploma or Degree in Business, Information Technology, or related fields.
• Strong organizational and multitasking skills with attention to detail.
• Good written and verbal communication skills.
• Basic understanding of software development life cycle (SDLC) is an advantage.
• Ability to work independently as well as in a team-oriented environment.
• Eagerness to learn and grow into a project management career.