Key Responsibilities
Service Enablement
1. Access Management & Compliance
- Ensure timely submission, renewal, and follow‑up of physical access clearance application forms.
- Track and close all access‑related requests to ensure compliance with site security protocols
2. Permit‑to‑Work (PTW) Coordination
- Assist the project team with PTW submissions.
- Liaise with Project Engineers to coordinate the receipt and verification of delivered goods
3. Inventory & Asset Management
- Support inventory tracking and updates using Microsoft Dynamics 365 (D365) during the project phase.
- Manage onsite and centralized storerooms, ensuring accurate documentation of stock movement.
- Coordinate with the central warehouse team for deliveries and dispense spare parts to ground teams as needed
4. Vendor Coordination
- Follow up with vendors on equipment repair and return (R&R) matters.
- Provide monthly reports on R&R status to relevant stakeholders.
5. Resource & Time Management
- Assist in the monthly submission of standby allowances.
- Support the allocation and tracking of project hours for team time clocking.
6. Office & Facility Support
- Liaise with the Office Manager to ensure support offices are stocked with necessary supplies.
- Maintain cleanliness, accessibility, and readiness of support offices and storerooms.
Service Improvement
1. Documentation & Process Support
- Maintain and update documentation of workflows and operational processes.
- Ensure records are accurate, accessible, and aligned with audit requirements.
2. Tools Support
- Support and administer CRM (Salesforce) enhancement, issue and requests
3. Training
- Schedule and track training progress
- Conduct training
4. Vendor Management
- Track vendor KPI attainment
- Register and track feedbacks
Profile description
- Degree/Diploma in Business Administration or related field or possesses equivalent practical experience.
- At least 3 years’ relevant Project Administration experience, preferably in an MNC environment.
- Strong communication skills and responsive.
- Meticulous and actively seeks opportunities to improve operational efficiency.
- Proficient in Microsoft Office Suite, familiar with inventory management and procurement processes.
- May require travelling between client site to support the BAU team when required.