IT Ops Support Executive

RAPSYS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology firm in Singapore is looking for an individual to develop and implement asset management strategies. The role involves conducting inspections, managing asset lifecycle, and providing technical support. A strong knowledge of IT asset management and an ITIL Foundation certification are required. The ideal candidate should have excellent problem-solving and documentation skills. Proficiency in Microsoft Excel is essential for this position.

Qualifications

• ITIL Foundation certification is mandatory.
• Strong knowledge of IT asset management concepts and processes is required.
• Proficiency in Microsoft Office Suite, especially Excel, is necessary.

Responsibilities

• Develop and implement asset management strategies and lifecycle plans.
• Conduct inspections, diagnostics, and performance evaluations of assets.
• Recommend upgrades or maintenance schedules based on asset condition.

Skills

ITIL Foundation certification

Knowledge of IT asset management

Proficiency in Microsoft Excel

Coordination skills

Problem-solving skills

Education

Bachelor's degree or diploma in IT, Engineering, or related field

Tools

Microsoft Office Suite

Job description

Key Responsibilities

• Develop and implement asset management strategies and lifecycle plans.
• Conduct inspections, diagnostics, and performance evaluations of assets.
• Recommend upgrades, replacements, or maintenance schedules based on asset condition.
• Support IT asset tracking and lifecycle management using asset management tools.
• Perform risk assessments, maintain accurate asset records, and develop contingency plans.
• Provide technical support and training to internal teams.
• Ensure compliance with safety and industry regulations.
• Analyze data to identify trends, cost savings, and performance improvements.

Skills & Qualifications

• ITIL Foundation certification (mandatory).
• Strong knowledge of IT asset management concepts and processes.
• Proficiency in Microsoft Office Suite, especially Excel (PivotTables, VLOOKUPs).
• Excellent coordination, problem-solving, and documentation skills.
• Bachelor’s degree or diploma in IT, Engineering, or related field preferred.