IT Ops Management Specialist SG

CIMB BANK BERHAD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading financial institution in Singapore is seeking an individual for Data Centre operations. Responsibilities include monitoring job schedulers and servers, handling backup media, and providing after-hours support. The ideal candidate requires a minimum diploma in IT and 2-3 years of relevant experience in Data Centre operations. This role offers a dynamic environment with opportunities for growth.

Qualifications

• Min. Diploma in IT or relevant certification.
• 2 - 3 years working experience in Data Centre operation or application jobs processing.
• Understanding of IT Operations and Data Centre processes.

Responsibilities

• Monitor automated task/job scheduler via Control M.
• Run manual batch jobs according to schedule.
• Handle backup media and maintain catalog in Data Centre.
• Monitor Data Centre CCTV and escalate suspicious activity.
• Provide helpdesk support after hours.

Skills

IT Operations

Data Centre processes

Batch job handling

IT system alert monitoring

Education

Diploma in IT or relevant certification

Job description

Responsibilities

• Monitoring of automated task/job scheduler via Control M.
• Run manual batch jobs according to batch run schedule prepared by Applications Team / Operations Manager, or adhoc requested by business and operations users based on documented process.
• Backup media handling which include mounting and retrieving from media library, sending and receiving of backup media to and from offsite storage.
• Maintain catalog of backup media in CIMB SG Data Centre.
• Monitoring of Data Centre CCTV and elevate any unauthorized entry or suspicious activity to IT Operation Manager.
• Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and elevate to relevant support for any system alert detected.
• Monitor for any email alert and elevate to relevant support.
• Ensure security and safety issues of a Data Centre and elevate to IT Operation Manager for any breach of security.
• Provide after office hours and non-working day helpdesk support.
• Provide split password management services.
• Manage electronic Keypress system and CCTV system.
• Carry out the release management task using Aldon LMi/LME.

Requirements

• Min. Diploma in IT or relevant certification.
• 2 - 3 years working experience in Data Centre operation or application jobs processing.
• IT Operations and Data Centre processes.
• IT system alert monitoring & escalati​on, batch job handling, tape management.