IT Operations Project Manager - SLA & 24x7 Ops

UFINITY Pte Ltd.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology solutions company based in Singapore is seeking an experienced Project Manager to oversee the smooth operation of software applications and services. The role involves developing maintenance policies, managing stakeholder expectations, and ensuring project delivery. Ideal candidates will have a degree in IT and at least 2 years of project management experience, with strong analytical and problem-solving abilities, and familiarity with tools like Confluence and JIRA. This position offers an opportunity to work in a collaborative environment with a focus on continuous improvement.

Qualifications

• Minimum 2 years of experience as a Project Manager.
• Supported or managed at least one software or project in maintenance mode.
• Strong verbal and written communication skills.

Responsibilities

• Ensure software applications are running smoothly daily.
• Develop and implement service maintenance policies.
• Engage stakeholders to manage their expectations.

Skills

Analytical skills

Problem-solving

Stakeholder engagement

Team collaboration

Attention to detail

Education

Degree/Diploma in Computer Science/Information Technology

Tools

Confluence

JIRA

Job description

A technology solutions company based in Singapore is seeking an experienced Project Manager to oversee the smooth operation of software applications and services. The role involves developing maintenance policies, managing stakeholder expectations, and ensuring project delivery. Ideal candidates will have a degree in IT and at least 2 years of project management experience, with strong analytical and problem-solving abilities, and familiarity with tools like Confluence and JIRA. This position offers an opportunity to work in a collaborative environment with a focus on continuous improvement.