IT Operations Lead — Hybrid, Asset Mgmt & Automation

National Institute of Early Childhood Development (NIEC); Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A leading educational institute in Singapore is seeking an Onsite IT Support Technician to provide comprehensive technical support and manage IT assets. Responsibilities include troubleshooting user IT problems, maintaining laptops and IT inventory, and documenting operations procedures. The ideal candidate should have a Diploma or Degree in IT/Computer Science and 3-5 years of experience. The position offers a flexible hybrid work arrangement and a comprehensive benefits package.

Benefits

Flexible Hybrid Work Arrangement

Learning & Professional Development

Comprehensive Benefits Package

Qualifications

• Minimum 3-5 years of relevant working experience in IT support or a similar role.
• Experience configuring and managing laptops and other end-user devices.
• Familiarity with IT asset management practices and inventory tracking systems.

Responsibilities

• Provide support for network, laptops, applications, printers, and other services.
• Assist in installation and configuration of gadgets for end users.
• Maintain and update Standard Operating Procedures (SOPs) and IT operations guides.

Skills

Windows operating systems

Microsoft 365 Office Suite

EndPoint Manager

Azure Active Directory

Industry knowledge

UiPath

Python

Microsoft Power Automate

Power Apps

Analytical skills

Education

Diploma or Degree in Information Technology or Computer Science

Job description

A leading educational institute in Singapore is seeking an Onsite IT Support Technician to provide comprehensive technical support and manage IT assets. Responsibilities include troubleshooting user IT problems, maintaining laptops and IT inventory, and documenting operations procedures. The ideal candidate should have a Diploma or Degree in IT/Computer Science and 3-5 years of experience. The position offers a flexible hybrid work arrangement and a comprehensive benefits package.