IT Officer: Tech Support, Systems Admin & Cloud

EM Services Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading IT service provider in Singapore is seeking a motivated IT Officer to provide technical support and maintain IT systems. The successful candidate will be responsible for ensuring smooth operations of IT infrastructure and may progress to Senior IT Officer based on performance. This role requires at least 2 years of experience and familiarity with Microsoft 365, Windows Server, and Active Directory. Strong communication and troubleshooting skills are essential.

Benefits

Career development opportunities

Hands-on experience with enterprise systems

Possibility to advance to higher roles

Qualifications

• Minimum 2 years of experience in IT support or network administration.
• Strong troubleshooting abilities and problem-solving skills.
• Experience in Microsoft 365/Azure AD administration preferred.

Responsibilities

• Install, configure, troubleshoot Windows OS and Microsoft Office.
• Monitor helpdesk tickets, support calls, and user requests.
• Administer Office 365 user accounts and email configurations.

Skills

Technical troubleshooting

Customer service orientation

Communication skills

Team collaboration

Education

Nitec, Diploma, or Advanced Diploma in Computer Science or IT

Tools

Microsoft 365

Active Directory

Windows Server

AWS

Microsoft Intune

Job description

A leading IT service provider in Singapore is seeking a motivated IT Officer to provide technical support and maintain IT systems. The successful candidate will be responsible for ensuring smooth operations of IT infrastructure and may progress to Senior IT Officer based on performance. This role requires at least 2 years of experience and familiarity with Microsoft 365, Windows Server, and Active Directory. Strong communication and troubleshooting skills are essential.