IT Manager

JLK TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Singapore seeks an IT Manager to oversee end-to-end IT operations and infrastructure across regional sites. This role demands a strong background in IT management, particularly in manufacturing environments, and includes responsibilities in supporting AI and digital initiatives. Candidates should have 4-5 years of experience and a relevant degree. The position offers opportunities for regional travel and collaboration with diverse teams.

Qualifications

• 4 to 5 years of IT management experience, preferably in manufacturing or industrial environments.
• Strong technical knowledge in IT infrastructure, networking, ERP systems, and Microsoft 365 services.
• Experience in managing multi-site IT operations.

Responsibilities

• Manage overall IT operations across regional sites to ensure security and performance.
• Oversee network infrastructure, servers, and data center operations.
• Support the deployment of AI-enabled solutions for process automation.

Skills

IT infrastructure

Networking

ERP systems

Microsoft 365 services

AI systems

Stakeholder management

Cloud administration

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

Microsoft 365

Copilot

Power Platform

Job description

JOB DESCRIPTION

The IT Manager is responsible for managing the Company's end-to-end IT operations, infrastructure, and enterprise systems across all regional sites.

This role ensures stable, secure, and scalable technology environments that support the Company’s manufacturing, engineering, and business operations.

The IT Manager also plays a key role in supporting the rollout of AI systems and digital initiatives under the Company’s transformation roadmap.

Key Responsibilities

1. IT Operations & Infrastructure Management

• Manage overall IT operations across JLK’s regional sites to ensure system availability, security, and performance.
• Oversee network infrastructure, servers, cloud services, and data center operations.
• Establish and enforce IT policies, standards, and procedures for system backup, disaster recovery, and cybersecurity.
• Supervise vendor performance and contracts for IT hardware, software, and managed services.

2. End User Computing (EUC) & Technical Support

• Lead the end-user support function to ensure reliable access to devices, systems, and applications.
• Manage endpoint security, IT asset lifecycle, and standardization of equipment and software.
• Drive digital productivity improvement through Microsoft 365, Copilot, and Power Platform.

3. Enterprise Systems Administration

• Oversee administration, integration, and optimization of ERP, M365 services, and Supply Chain Management System.
• Coordinate with business and production teams to align enterprise system processes with operational workflows.
• Plan and execute system upgrades, patches, and enhancements in collaboration with functional owners.

4. AI & Digital Project Implementation

• Support the deployment of AI-enabled solutions for process automation, predictive maintenance, and performance analytics.
• Collaborate with engineering and data teams to integrate AI capabilities within enterprise systems.
• Provide technical readiness, infrastructure, and security support for AI rollout across sites.

5. Governance, Security & Compliance

• Ensure compliance with company policies, cybersecurity standards, and local data protection regulations.
• Maintain system logs, access control, and audit trails to meet internal and external audit requirements.
• Provide support during customer IT audits

6. Regional IT Support & Collaboration

• Provide on-site and remote IT support to regional facilities in China, India, Vietnam, Thailand, and Singapore.
• Coordinate regional IT projects, ensuring alignment with global standards and Management directives.
• Travel to regional sites for project implementation, system audits, and technical training.

JOB REQUIREMENTS

1. Bachelor’s degree in Information Technology, Computer Science, or related discipline.
2. 4 to 5 years of IT management experience, preferably in manufacturing or industrial environments.
3. Strong technical knowledge in IT infrastructure, networking, ERP systems, and Microsoft 365 services.
4. Familiarity with Copilot, Power Platform, and Cloud administration environments.
5. Experience in managing multi-site IT operations and delivering regional technology projects.
6. Understanding of AI systems, data analytics, or digital transformation initiatives is an advantage.
7. Strong communication and stakeholder management skills across diverse cultural teams.
8. Ability to travel regionally for project and operational support.

Interested applicants may submit a full personal resume including detailed work experiences, qualifications and career acheivements.