IT Manager

ITEL LEARNING SYSTEMS (S) PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology solutions company in Singapore is searching for an IT Manager to oversee the IT systems infrastructure, provide technical support, and implement cybersecurity measures. The ideal candidate will have a Bachelor's degree in Information Technology and at least 5 years of relevant experience. Responsibilities also include employee onboarding and documentation maintenance, ensuring optimal IT operations. This is an essential role for supporting overall business operations in an IT-centric environment.

Qualifications

• 5+ years of relevant work experience preferred.
• Proficient in maintaining and organizing IT systems and operations.
• Ability to assist in employee onboarding and offboarding processes.

Responsibilities

• Manage and maintain overall IT system infrastructure.
• Provide second-level support for IT issues.
• Support facility operations and cybersecurity measures.
• Update IT documentation and knowledge base.

Skills

Technical support for hardware, software and network

Administering Microsoft Azure and Microsoft 365

Knowledge of VLAN, DHCP, DNS, CCTV, PABX, switches and firewall

Cybersecurity measures implementation

Education

Bachelor degree in Information Technology or related field

Job description

JOB DESCRIPTION OF IT MANAGER

• Manage and maintain the overall IT system infrastructure,including planning, organizing, and monitoring day-to-day operational activities.
• Act as the second level of support for IT issues, providingtechnical support for hardware, software and network
• Administer and support Microsoft Azure and Microsoft 365suite, including Entra, Exchange Online, Teams, Dynamics and SharePoint Online
• Have knowledge of VLAN, DHCP, DNS, CCTV, PABX, switches andfirewall
• Employee Onboarding & Offboarding : Collaborate with the HR department to facilitate the IT aspects of onboardingand offboarding. This includes provisioning and deactivating user accounts, configuring and deploying hardware / software, and setting up email and communication tools.
• Maintain and update IT documentation such as SOPs,knowledgebase, asset management and user guides
• Maintain and support facility operations
• Implement and support cybersecurity measures
• Able to support centre operations outside of normal workinghours

Job Requirements :

• Bachelor degree in Information Technology, InformationSystems, or a related field
• Minimum 5 years of relevant work experience preferred