IT Infrastructure Trainee Engineer

INNOVATIQ TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A growing tech company in Singapore is seeking an IT Infrastructure Trainee Engineer. The role involves supporting the design, implementation, maintenance, and monitoring of IT infrastructure, including servers and networks. Ideal for entry-level candidates with foundational technical knowledge. Responsibilities include assisting in server configuration, troubleshooting system issues, and providing IT service desk support. Join a collaborative environment and gain hands-on experience in cutting-edge technologies.

Qualifications

• Foundational technical knowledge of IT infrastructure components.
• Experience with Windows/Linux systems is a plus.
• Strong communication skills to document incidents and solutions.

Responsibilities

• Assist in installing, configuring, and maintaining IT infrastructure.
• Support daily IT operations including troubleshooting and performance monitoring.
• Respond to Level 1/Level 2 support tickets and provide technical assistance.

Skills

Technical knowledge

Problem-solving

Willingness to learn

Tools

VMware

Azure

AWS

GCP

Job description

Role Summary

The IT Infrastructure Trainee Engineer supports the design, implementation, maintenance, and monitoring of an organization’s IT infrastructure. This includes servers, networks, cloud services, hardware, and security systems. The role is designed for entry-level talent with foundational technical knowledge and a strong willingness to learn.

Key Responsibilities

Infrastructure Support

• Assist in installing, configuring, and maintaining servers, network devices, storage systems, and end-user hardware.
• Support daily IT operations such as troubleshooting system issues, performance monitoring, and routine maintenance.
• Participate in patch management and system updates.

Network & Systems Administration

• Help monitor network performance (LAN/WAN, Wi‑Fi, firewalls, switches).
• Support user account creation, access management, and system backups.
• Assist in managing virtualization platforms (VMware/Hyper‑V) and cloud environments (Azure/AWS/GCP).

IT Service Desk Support

• Respond to Level 1/Level 2 support tickets under supervision.
• Provide technical assistance for hardware, software, and network issues.
• Document incidents, solutions, and procedures.

Project Participation

• Collaborate with senior engineers on infrastructure upgrade projects.
• Participate in deployment, testing, and rollout of new technologies.
• Prepare technical documentation and reports.