IT Infra Project Manager

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking an experienced Project Manager to manage Telco/ICT projects. The ideal candidate will have over 10 years of IT experience and a professional project management certification. You will be responsible for leading project teams, managing customer relationships, and ensuring project delivery to high standards.

Qualifications

• At least 10 years of IT experience in a multi-disciplinary environment.
• At least 5 years of Project Management experience in Telco and IT infrastructure.
• Demonstrated ability to work with customers and vendors at a senior level.

Responsibilities

• Manage assigned Telco/ICT projects following Project Management Methodology.
• Lead project team members to ensure successful delivery.
• Provide regular updates and reports to stakeholders.
• Provide pre-sales support for RFPs.

Skills

CAT 1 clearance required

Strong customer relationship management

Risk and issue management

Conflict resolution

Education

Degree in Computing or Technical or Engineering domain

Professional certification in Project Management, e.g. PMP, PRINCE2 Practitioner or CITPM

Job description

Responsibilities

• Management of assigned Telco/ICT projects and transitions complying with Project Management Methodology
• (PMM) that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members (matrix reporting) that are key to the successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customized response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project to the customers.
• Provide weekly/monthly project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer’s satisfaction.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover to maintenance team.

Skills for Success

• CAT 1 clearance required
• Degree in Computing or Technical or Engineering domain
• At least 10 years of IT experience in a multi-disciplinary environment (e.g. Data Centre Operations, Network, Storage, Server, Middleware, Cloud, CyberSecurity) in a customer fronting role or At least 5 years of Project Management experience in Telco and IT infrastructure environment.
• Professional certification in Project Management, e.g. PMP, PRINCE2 Practitioner or CITPM.
• Demonstrates ability and proven track record of working with customers and 3rd party vendors at Senior & Executive Management level.