IT Helpdesk Specialist - Desktop Support (Jurong East)

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A consulting firm in Singapore is seeking an IT Helpdesk Support professional to provide desktop support and manage IT services. The ideal candidate has at least a Higher Nitec in Computer Science or related field and preferably has 1 year of IT helpdesk experience. Responsibilities include assisting with user requests, managing IT inventory, and maintaining documentation. Competitive salary up to $3.2k with additional AWS offered and located in Jurong East.

Qualifications

• Minimum Higher Nitec in Computer Science or related field.
• Minimum 1 year of IT Helpdesk or Desktop Support experience is advantageous.
• Basic knowledge of Windows OS and hardware troubleshooting.

Responsibilities

• Provide IT helpdesk and desktop support to users.
• Assist in managing IT services and software inventory.
• Handle and resolve user requests and tickets promptly.
• Support documentation and continuous improvement activities.
• Assist IS Officer with other IT-related duties.

Skills

IT helpdesk support

Desktop support

Windows OS

Hardware troubleshooting

IT asset management

Education

Higher Nitec in Computer Science or Information Technology

Job description

A consulting firm in Singapore is seeking an IT Helpdesk Support professional to provide desktop support and manage IT services. The ideal candidate has at least a Higher Nitec in Computer Science or related field and preferably has 1 year of IT helpdesk experience. Responsibilities include assisting with user requests, managing IT inventory, and maintaining documentation. Competitive salary up to $3.2k with additional AWS offered and located in Jurong East.