IT Executive / IT Support Technician

Essential Werkz Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology services company in Singapore is seeking an IT Support Specialist. The role involves setting up and operating IT and AV systems for events, providing technical support, and maintaining office hardware. Candidates should have a diploma in IT or Computer Science, along with 1–3 years of relevant experience. The position requires flexibility for evening and weekend work.

Qualifications

• 1–3 years of experience in IT support, preferably in an events or production environment.
• Good problem-solving skills and ability to work under pressure during live events.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Set up and operate IT and AV systems at event venues.
• Provide on-site and remote technical support during events.
• Maintain and troubleshoot office hardware and software.
• Liaise with external vendors for IT rentals and services.
• Maintain IT support logs and incident reports.

Skills

Networking knowledge

AV equipment management

Problem-solving

Basic programming (HTML5, Unity)

Event management

Education

Diploma or Degree in IT or Computer Science

Job description

Job Responsibilities

• Event IT Support:
  • Set up and operate IT and AV systems (projectors, screens, sound systems, internet routers, etc.) at event venues.
  • Provide on-site and remote technical support during live and virtual events.
  • Manage temporary internet setups, networking, and live-stream configurations.
  • Assist in programming, testing, and operating interactive event games or digital installations (e.g., touchscreen games, motion sensor games, QR code activations, etc.).
  • Support integration of hardware and software components for event-related systems.
• Office IT Support:
  • Maintain and troubleshoot office hardware and software (PCs, printers, email, network, etc.).
  • Set up new workstations, manage system backups, and perform routine updates.
  • Handle software licenses, IT inventory, and maintenance schedules.
• Coordination & Vendor Management:
  • Liaise with external vendors for IT rentals, maintenance, and services.
  • Ensure timely delivery, setup, and teardown of all IT-related equipment during events.
• Documentation & Reporting:
  • Maintain IT support logs, incident reports, and equipment checklists.
  • Support event teams in planning technical requirements and preparing contingency plans.

Requirements

• Diploma or Degree in IT, Computer Science, or related field.
• 1–3 years of experience in IT support, preferably in an events or production environment.
• Knowledge of networking, AV equipment, live-stream platforms, and basic programming (HTML5, Unity, or similar platforms) for event games.
• Good problem-solving skills and ability to work under pressure during live events.
• Willingness to work flexible hours, including evenings and weekends, as required by event schedules.