IT Executive

ISS INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading international school in Singapore is seeking an IT Support staff member. You will provide Level 1 support for hardware and software issues, train users, and maintain IT documentation. The ideal candidate has a Diploma in Information Technology, knowledge of Google Workspace, and strong communication skills. This role offers a dynamic work environment focused on student welfare.

Qualifications

• Diploma in Information Technology required.
• Good understanding of Google Workspace and Microsoft Office.
• Familiarity with Chromebooks and various IT peripherals.

Responsibilities

• Provide Level 1 support and resolution of hardware/software issues.
• Train users in the usage of systems and networks.
• Maintain and review IT documentation.

Skills

Level 1 IT support

Troubleshooting hardware and software issues

Knowledge of Google Workspace

Communication skills

Education

Diploma in Information Technology

Tools

Google Workspace

Microsoft Office

Job description

ISS International School is committed to safeguarding the well‑being of our students and promoting the welfare of children and young people. We uphold high standards in our recruitment practices, with a strong focus on child protection and safety.

Reports to Manager, Information Technology on IT day‑to‑day operations and support functions.

Responsibilities

• Level 1 support, maintenance and resolution of hardware and software issues related to end‑user desktops/laptops, servers, printers and other network issues within the campus.
• Provide training to users in the usage of systems and access to networks.
• Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.
• Provide input for annual IT requirements planning and budgeting.
• Analyse, and evaluate system and users’ requirements and make recommendations for IT upgrades.
• Proactively identify acquisition opportunities of new innovation initiatives in line with the strategic objectives of the school.
• Occasionally standby for events and exams after office hours upon request.
• Undertake any other related assignment that may be given by the manager and/or his/her designate.

Requirements

• Diploma in Information Technology
• Good understanding of Google Workspace ecosystem and Microsoft Office.
• Familiarity with various products which include Chromebooks, Macbooks, iMacs and Apple TV, Chromecast etc.
• Ability to diagnose and troubleshoot basic technical issues.
• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance.
• Good interpersonal skills and a team player.
• Strong communication skills with all team members.
• Attention to detail and focus.