IT Engineer (Infrastructure)

Jobstreet SG; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment platform in Singapore is seeking an experienced IT Support Specialist. The role involves providing support for corporate and retail systems, managing networks, and ensuring compliance with security standards. Candidates should have at least 3 years of relevant experience and a diploma in a related field. This position offers the opportunity to work collaboratively on technology projects and maintain critical IT infrastructure.

Qualifications

• Minimum 3 years work experience in IT support or network management.
• Experience in setting up or maintaining infrastructure is a plus.
• Familiarity with server and network device configuration.

Responsibilities

• Provide Level 1 and 2 IT support for office users and retail outlets.
• Manage corporate and retail WAN and LAN.
• Maintain and troubleshoot IT infrastructure.
• Monitor systems for security threats.

Skills

IT support experience

Network management

Analytical skills

Problem-solving

Team player

Education

Diploma in Computer Science or related field

Job description

Provide Level 1 and 2 support for corporate office users and retail outlet, primarily focusing on IT assets onboarding/offboarding, Point-of-Sale (POS) systems, peripherals and in-store networks.

Manage and maintain corporate and retail Wide Area Network (WAN) and Local Area Networks (LAN), including routers, switches, firewalls, and Wi-Fi.

Maintain and troubleshoot IT infrastructure, including servers (physical/virtual), storage, backups, and active directory services.

Monitor systems for security threats and vulnerabilities and take corrective action.

Perform routine system patching and upgrades to ensure optimal performance and security.

Coordinate with vendors for hardware repairs and maintenance at corporate office and retail outlet.

Ensure PCI-DSS compliance standards are met for all retail systems handling cardholder data.

Participate in the rollout of new systems, software updates, or hardware to retail outlets, which may require work outside standard business hours.

Oversee and execute robust backup and disaster recovery procedures.

Collaborate with other departments on technology projects and initiatives.

Create and maintain clear documentation for system configurations, network diagrams, and operational procedures.

Prerequisites

• Minimum 3 years work experience in IT support, systems administration, or network management, experience in setting up or maintaining basic infrastructure (networking, server setups) is a plus.
• Diploma in Computer Science, Information Technology, Network Engineering, or related field.
• Familiar with configuring and maintaining servers, workstations, and network devices.
• Good analytical, logical and problem-solving skills.
• Team player and able to independently and self-motivated.
• Able to communicate clearly with both technical teams and non-technical staff.