IT engineer

JOB LIONS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A water heater supplier in Singapore is seeking an experienced IT engineer to establish a Fully Automated Booking and Sales Order System using various integrations including WhatsApp and Airtable. The role involves working within a dynamic environment with a target capacity of up to 50 agents. Ideal candidates will have a background in IT and experience with automation tools.

Qualifications

• Experience in setting up automated booking and sales order systems.
• Ability to work with various integrations like WhatsApp, Airtable, and Google Workspace.

Responsibilities

• Set up a Fully Automated Booking & Sales Order System.
• Ensure efficient intake and response management for 20-50 agents.

Skills

Meta WhatsApp Cloud API

WATI

Make.com

Airtable

Google Calendar

Google Drive

Stripe / PayNow

Xero

Education

Dip/ Degree in IT

Job description

My client is an established water heater supplier.

Require an IT engineer who can set up a Fully Automated Booking & Sales Order System – WhatsApp + WATI + Airtable + Make + Google Workspace.

5 day week. Macpherson.

Stack

• Meta WhatsApp Cloud API
• WATI (Inbox, Broadcast, Flows, API)
• Make.com (automation)
• Airtable (DB + views)
• Google Calendar (agent schedules)
• Google Drive (legal archive)
• Stripe / PayNow (payments)
• (optional) Xero (accounting receipts)

Capacity target: 20–50 agents, 24/7 intake, sub‑5s auto‑replies, human follow‑up SLA.

Requirements

• Dip/ Degree in IT