IT Engineer

MEMPHIS MARINE & OFFSHORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading marine solutions provider in Singapore is seeking an IT Engineer with vessel IT experience. This full-time role involves providing technical support, network maintenance, and hardware management while requiring occasional travel to vessels. The ideal candidate should have a diploma in IT, relevant experience, and a commitment to learning in a dynamic marine environment.

Benefits

Competitive medical insurance

Supportive work environment

Opportunities for professional growth

Qualifications

• Minimum 1 year of experience in a technical support role.
• Prior experience in the shipping/maritime industry is highly valued.
• Willingness to travel and board vessels a few days per month as required.

Responsibilities

• Respond to technical support calls from vessels.
• Install and set up new computers and network infrastructure.
• Maintain network infrastructure drawings for each vessel.

Skills

Technical support

IT networking

Computer installation

Problem resolution

Effective communication

Education

Diploma or degree in Information Technology or related fields

Tools

Windows OS

MS Office

WiFi networking

Network infrastructure

Firewall

VLANs

Routing

Job description

Overview

IT Engineer With Vessel IT Experience

Full-time/Part-time position – SG based location – Tuas/Pioneer, required to travel and to be onboard vessels

ABOUT MEMPHIS MARINE & OFFSHORE

Established in 2020, Memphis Marine & Offshore is a global leader in marine services, spanning operations in Germany, Singapore, India, Cyprus, China, the United Arab Emirates, South Korea, and the United States. Our commitment revolves around providing comprehensive solutions with a strong emphasis on compliance and safety. As a BizSAFE STAR, ISO9001, ISO14001, and ISO45001 certified company, we ensure that our clients receive not only cost-effective and proactive services but also adhere to the highest standards of quality, safety, and reliability. Specializing in Technical Services, Navigation & Communication Services, Vessel IT services, Marine Safety services (LSA/FFA), and Design & Printing services, Memphis Marine & Offshore is dedicated to setting new industry benchmarks while prioritizing the well-being and compliance of our clients.

We are actively seeking individuals with unwavering dedication and passion, adept at addressing critical challenges within the intricate marine landscape. Join us and be a part of our dynamic team. For more information, please visit https://memphis-marine.com/ and follow us at Linkedin.

ABOUT THE ROLE

Join our dynamic team as an IT Engineer, leveraging expertise in technical support, computer installation, network maintenance, and problem resolution. We seek an individual proficient in effective communication, stakeholder management, and possessing a keen understanding of IT fundamentals. This role requires active involvement in project preparations, exposure to various IT segments, and attendance at vessels as per schedule. Full-time position based in Singapore, offering opportunities for travel and hands-on experience in diverse IT environments.

KEY RESPONSIBILITIES

• Respond to technical support calls/emails from vessels, addressing computer, network, application, and connectivity issues
• Install and set up new computers, network infrastructure (up to L2), and software on vessels or onshore
• Maintain network infrastructure drawings for each vessel and collaborate with the support team to resolve cases remotely
• Diagnose and resolve network problems, hardware, and software faults
• Manage hardware and software inventories for each vessel
• Actively participate in project preparations or solutions as assigned by the IT Manager
• Gain exposure to various IT segments, including OT equipment, CCTV, WiFi infrastructure, and satellite communications
• Attend vessels based on the attendance plan scheduled by the vessel coordinator or IT Manager
• Assist the warehouse coordinator with pickup, delivery, and packing when required
• Provide IT briefings to vessel and office members as needed
• Undertake any other IT tasks assigned by the IT Manager

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• Diploma or degree in Information Technology, Information Systems, or related fields
• Minimum 1 year of experience in a technical support role
• Prior experience in the shipping/maritime industry is highly valued
• Willingness to travel to various island-wide and occasional overseas locations to support vessels, take over vessels, or assist with new delivery vessels (no sailing required)
• Requires incumbent to be fit to board vessels a few days per month, as this commitment is required for the role to fulfil job requirements
• Basic to intermediate proficiency in IT networking, Windows OS, MS Office, WiFi networking, network infrastructure, firewall, VLANs, and routing
• Flexibility with irregular working hours, including weekends and public holidays, depending on the vessel's schedule and arrival
• Ability to work independently and be responsible for preparing proper documentation for work completion
• Eagerness to learn and driven to excel in the role

OUR MISSION & VALUES

Memphis Marine & Offshore is resolute in our commitment to enhance our proficiency in a range of services as we continuously strive to be a reliable offshore support partner, offering crucial assistance to our clients in navigating the complex waters of their operations. Grounded in our core values of Integrity, Honesty, Passion, and Dedication, we take pride in delivering comprehensive offshore solutions that meet the diverse needs of our clients in the maritime industry.

JOIN US AT THE FRONTIER OF DIGITAL SOLUTIONS FOR VESSELS

Embark on a purposeful journey with Memphis Marine & Offshore! We present a thoughtfully designed compensation package, to recognize your distinct experience, skills, and perspective. Beyond remuneration, our commitment extends to nurturing your personal and professional growth, empowering you to remain at the forefront of industry trends.

Prioritizing your well-being, we provide competitive medical insurance within a supportive environment, complemented by our commitment to diversity, equity, and inclusion initiatives. At Memphis Marine & Offshore, our impact transcends business through meaningful corporate social responsibility initiatives that contribute positively to both the industry and the community.

At Memphis, we highly value the richness of diverse experiences. If you are an experienced professional in the maritime domain prepared to navigate the intriguing waters of marine technology, we welcome you aboard!

For further enquiries, please email us at [e-mail]

EEO statement: MariApps Marine Solution is committed to Equal Employment Opportunity (EEO) and compliance with all Singapore local laws and guidelines that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.