IT & CCTV Support Lead - Reports, Vendors & Ops

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a motivated individual to handle back-end CCTV setups and manage vendor relationships. The role involves generating reports, maintaining dashboards, and ensuring service quality in a Contact Centre environment. Ideal candidates are required to have a Higher Nitec/Diploma or degree in Information Technology, along with at least 2 years of relevant experience. Proficiency in Microsoft Office and strong communication skills are essential for success in this position.

Qualifications

• Higher Nitec/Diploma / A-Level / Degree in Information Technology related field.
• Preferably with 2 years of working experience in the related field.
• Self-driven with excellent interpersonal and communication skills.

Responsibilities

• Work closely with client and vendors on back-end CCTV setup.
• Manage the productivity, performance and service quality of the Contact Centre team.
• Generate reports and maintain dashboards to track performance.

Skills

Interpersonal communication

Problem-solving

Initiative

Microsoft Office proficiency

Education

Higher Nitec/Diploma/A-Level/Degree in Information Technology

Job description

A leading recruitment agency in Singapore is seeking a motivated individual to handle back-end CCTV setups and manage vendor relationships. The role involves generating reports, maintaining dashboards, and ensuring service quality in a Contact Centre environment. Ideal candidates are required to have a Higher Nitec/Diploma or degree in Information Technology, along with at least 2 years of relevant experience. Proficiency in Microsoft Office and strong communication skills are essential for success in this position.