IT Business Analyst

ALLIANZ INSURANCE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading insurance provider in Singapore seeks a Product Owner to enhance their central platform. This role focuses on defining features, collaborating with stakeholders, and ensuring successful project delivery through Agile methodologies. Ideal candidates have substantial experience in the insurance industry and strong project management skills, with familiarity in using tools like JIRA and Confluence. This position may require occasional global travel.

Qualifications

• 5 years of Insurance industry work experience in projects/programs with significant change impact.
• Proven track record in delivering projects successfully through Agile methodology.
• Strong stakeholder management ability in handling wide-ranging requests.

Responsibilities

• Define new features and enhance the central platform.
• Work closely with Business SMEs to capture business requirements.
• Collaboratively identify, elevate, mitigate and resolve risk.

Skills

Stakeholder management

Agile methodology

Project management principles

Communication skills

Organizational skills

Education

Bachelor's Degree in Engineering, Business Administration, Computer or equivalent

Tools

JIRA

Confluence

Job description

Job Description

Product Owner – Digital – Allianz Insurance Singapore

About the Role

As a Product Owner, you excel in defining new features and enhancing the central platform with a strong focus on business performance and joint business goals. You rely on data to validate decisions and are an expert in business process optimization. Your significant experience in front‑end delivery for insurance companies and e‑commerce platforms allows you to play a crucial role in conceptualizing and implementing customer journeys across sales, operations, and claims.

Key Responsibilities

Business & Regulation

• Market research & study the latest technology and business trends in insurance space.
• Awareness and understanding of the various regulatory requirements of insurance and MAS guidelines.

Processes & Transformation

• Work closely with Business SMEs to understand and capture Business requirement and identify the scope for digital transformation.
• Influencing operating model by leveraging group’s innovative and cutting‑edge digital tools.
• Continuous improvement of internal processes baselining group KPIs.

Technology & Delivery

• Work on release planning to prioritise the features to meet the quarterly and yearly targets.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct.
• Collaboratively identify, elevate, mitigate and resolve risk.
• Maximise the business value of the products and be accountable for successful delivery.
• Responsible for tracking benefits realization and adoption on an ongoing basis.
• Creating and maintaining a prioritized Product Backlog.
• Clearly communicating priorities, sprint goals and acceptance criteria to the agile team.
• Work on user story conception to facilitate clear communication of requirements to the agile team by communicating priorities, sprint goals and acceptance criteria to the agile team.
• Provide input during the Agile ceremonies – sprint planning, review, retrospective demos, refinement sessions.
• Inspect the product progress at the end of every Sprint and accept or reject work done.
• Contribute to continuous improvement with business feedback/vision.
• Remain aware of the daily BAU activities to maintain a grasp on business/process evolution.
• Work with the production support team on incidents when and where required.
• Supporting the PM’s by working on UAT plans, including supporting the business in helping to define UAT test cases.
• Participate in defect triage and prioritization, and addressing any requirements defects, changes or questions that come out of QA testing.

Qualifications

• Bachelor's Degree in Engineering, Business Administration, Computer or equivalent required.
• 5 years of Insurance industry work experience in projects/programs with significant change impact and multiple dependencies within and across organizational boundaries. Experience with E-commerce platforms is a definite plus.
• Proven track record in delivering projects successfully from inception to delivery through Agile methodology as a Product Owner with Good planning and forward‑thinking skills.
• Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or work plans to ensure successful completion.
• Strong stakeholder management ability in handling wide-ranging requests from senior stakeholders.
• Capable and reliable in meeting tight schedules and deadlines as well as high attention to detail while maintaining clear customer expectations throughout the life cycle of a project/engagement.
• Excellent verbal and written communication skills.
• Good organizational and documentation skills are essential.
• Familiarity with project management tools such as JIRA and Confluence.
• Any AI‑future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Open to occasional global travel as required.