IT Business Analyst

INNOVATIVE CONSULTING PTE. LTD.; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

A leading consulting firm in Singapore is seeking a skilled business analyst for the insurance domain. The role involves reviewing specifications, bridging IT and business processes, and ensuring compliance with standards. Candidates should have at least 5 years of experience and a degree in IT or Business Systems. Excellent communication and project management skills are essential. The position offers a dynamic environment with strong stakeholder engagement.

Qualifications

• Minimum 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Proactive, resourceful, and effective facilitator with ability to engage stakeholders.
• Self-managing and detail-oriented with strong analytical and problem-solving skills.

Responsibilities

• Review product specifications and analyze systems gaps.
• Bridge the gap between IT and Business Users.
• Define test scope and formulate test plans.

Skills

Business Analysis

Project Management

Stakeholder Engagement

Analytical Skills

Problem-Solving

Communication Skills

Education

Degree in Information Technology or Business Information Systems

Job description

Key responsibilities include:

• Review product specification, functional specification, and work‑related materials, analyse systems gaps and business processes and recommend improvements.
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements.
• Access the feasibility, benefits and risks of new IT solutions; recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation.
• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies:

• Degree in Information Technology or Business Information Systems
• Minimum 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivering business requirement process.
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology.
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.
• Self-managing, strong analytical and problem‑solving skills, detail‑oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.
• Strong multi‑tasking skills and ability to perform under pressure and meet tight deadlines.