IT Associate Service Engineer (Entry Level Welcome) [Changi | 4 days | Shift work | up to $2800[...]

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm is seeking an IT Associate Service Engineer in Singapore. This role involves maintaining and troubleshooting the Video Management System (VMS), specifically using Milestone XProtect. Candidates should possess a Diploma or Nitec in Information Technology and be willing to work 12-hour rotating shifts. The salary package includes a basic salary of $2400 plus allowances, totaling $2800 gross.

Qualifications

• Ability to perform maintenance on Video Management Systems (VMS).
• Experience in Microsoft Office productivity software.
• Basic knowledge of Windows servers and troubleshooting.

Responsibilities

• Perform technical maintenance on the VMS, specifically Milestone XProtect.
• Respond to onsite operational incidents within established SLAs.
• Generate and submit daily maintenance reports.

Skills

Technical maintenance

Troubleshooting (VMS)

Microsoft Office

Basic Networking

Education

Diploma/Nitec in Information Technology or related

Job description

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.