IT Associate Service Engineer (Entry Level Welcome)

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local recruitment agency is seeking an IT Associate Service Engineer to perform technical maintenance and troubleshooting for video management systems. This entry-level position is suitable for Diploma/Nitec graduates in IT and requires the ability to work in a 12-hour rotating shift. Basic knowledge of Windows servers and networking is advantageous. Located in Singapore, this position offers a gross salary of $2800.

Qualifications

• Diploma/Nitec graduates in IT or related fields are welcome to apply.
• Must be able to work in a 12-hour rotating shift schedule.
• Experience with Microsoft Office software is essential.

Responsibilities

• Perform technical maintenance and troubleshooting for Video Management System (VMS).
• Maintain critical systems to ensure service uptime.
• Generate and submit daily maintenance reports.

Skills

Microsoft Office productivity software

Basic Knowledge on Windows servers

Basic Knowledge on Local Area Networking

Education

Diploma/Nitec in Information Technology or related qualifications

Job description

IT Associate Service Engineer (Entry Level Welcome)

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance(Gross $2800)

Location: Changi

Job scope:

Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality

Maintain critical systems to ensure service uptime and meet operational performance targets

Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs

Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.

Identify, report and address work discrepancies, defects and inconsistencies

Generate and submit daily maintenance reports

Perform basic system and network troubleshooting

Any other tasks and duties as directed by the supervisory personnel or Management.

Qualifications

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting.
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

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