IT Associate Service Engineer [Changi | 4 days | Shift | $2400 + Allowances] - LCYL

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Associate Service Engineer. The candidate will perform technical maintenance and troubleshooting for the Video Management System (VMS) and respond to operational incidents. A Diploma/Nitec in IT or related fields is required. The role involves a 12-hour rotating shift schedule and offers a starting salary of $2400 plus allowances.

Qualifications

• Diploma/Nitec graduates in IT or related qualifications are welcome.
• Ability to work in a 12-hour rotating shift schedule.
• Basic knowledge on Windows servers and troubleshooting.

Responsibilities

• Perform technical maintenance and troubleshooting for Video Management System.
• Respond promptly to onsite operational incidents.
• Generate and submit daily maintenance reports.

Skills

Basic Knowledge on Local Area Networking

Basic Knowledge on Windows servers

Experience in Microsoft Office productivity software

Education

Diploma/Nitec in Information Technology or related fields

Tools

Milestone VMS

Job description

Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job Scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Perform all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Windows servers and Milestone VMS system troubleshooting.
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.