IT Associate Service Engineer [Changi | 4 days | Shift | $2400 + Allowances] - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading human resources consultancy in Singapore is seeking an Associate Service Engineer. The role involves performing technical maintenance and troubleshooting for the Video Management System, ensuring optimal system functionality. Candidates should have a Diploma/Nitec in IT and be willing to work in a 12-hour rotating shift schedule. Basic knowledge of Windows servers and Local Area Networking is preferred.

Qualifications

• Must be able to work in a 12-hour rotating shift work schedule.
• Experience with Microsoft Office productivity software required.
• Basic knowledge on Milestone VMS system troubleshooting.

Responsibilities

• Perform technical maintenance and troubleshooting activities on VMS.
• Maintain critical systems for service uptime.
• Respond promptly to onsite operational incidents.

Skills

Technical maintenance

Troubleshooting

Microsoft Office

Basic knowledge of Windows servers

Local Area Networking

Education

Diploma/Nitec in Information Technology or related

Job description

Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job Scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Perform all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Windows servers and Milestone VMS system troubleshooting.
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.