IT Analyst, Quality Assurance (Contract)

Recruit Advance; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading retail group in Singapore is seeking an IT Analyst, Quality Assurance. The successful candidate will validate software applications' quality and reliability, develop and execute test plans, and collaborate with cross-functional teams to meet business requirements. Bachelor’s degree in a relevant field and experience with QA tools are essential. The position is based in Tampines and promotes a high attention to detail and defect-free solutions.

Qualifications

• Good knowledge of testing methodologies (e.g., functional, regression, integration, performance).
• Hands-on experience with QA tools and bug tracking tools.
• Ability to analyze test results and provide actionable feedback.

Responsibilities

• Lead and execute the testing process, including developing test plans and test scripts.
• Design, execute, and maintain both manual and automated test cases.
• Collaborate with development teams to ensure timely resolution of defects.

Skills

Testing methodologies

Attention to detail

Communication skills

Collaboration skills

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field

Tools

JIRA

Selenium

TestRail

Job description

IT Analyst, Quality Assurance (Contract)

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments through its network of over 50 outlets.

Job Summary

The successful candidate will be responsible for validating the quality, functionality, and reliability of software applications and systems through well-defined testing processes. This role involves developing and executing test plans, identifying and documenting defects, and collaborating closely with cross‑functional teams to ensure products meet business requirements, industry standards, and user expectations before release.

This role is based in Tampines.

Key Responsibilities

• Lead and execute the testing process, including developing detailed test plans, test scripts, and testing strategies based on product specifications, business requirements, and industry best practices.
• Design, execute, and maintain both manual and automated test cases to evaluate functionality, performance, security, and reliability across various environments.
• Identify, analyse, and document defects using defect‑tracking tools, and collaborate with development teams to ensure timely resolution of issues.
• Verify that all deliverables meet defined quality standards, business requirements, and regulatory or compliance criteria.
• Work closely with stakeholders to review requirements, clarify acceptance criteria, and address testing issues.
• Participate in all testing phases, including System Integration Testing (SIT), User Acceptance Testing (UAT), Pilot/Parallel runs, and Go‑Live validation.
• Maintain comprehensive documentation of test plans, procedures, results, and progress reports for stakeholders and management.
• Continuously review and enhance testing methodologies, tools, and processes to improve QA efficiency and effectiveness.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Good knowledge of testing methodologies (e.g., functional, regression, integration, and performance testing).
• Hands‑on experience with QA tools, test management systems, and bug tracking tools (e.g., JIRA, Selenium, TestRail, or equivalent).
• Ability to analyse test results, troubleshoot defects, and provide clear and actionable feedback.
• High attention to detail and a great commitment to delivering defect‑free solutions.
• Excellent communication and collaboration skills to work effectively with cross‑functional teams.
• Familiarity with automation testing frameworks or scripting languages (preferred).

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