IT Analyst (Healthcare) | Permanent

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

A leading healthcare tech company in Singapore is seeking a System & Project Support specialist. The role involves managing project schedules, conducting UAT for the EPIC system, and improving intra-cluster workflows. Candidates should have a relevant degree and at least 2 years of experience in the healthcare sector. Strong communication and IT skills are essential. This role offers an opportunity to work in a dynamic healthcare environment.

Qualifications

• Minimum of 2 years’ relevant experience in a healthcare setting.
• Basic knowledge of IT and networking systems.
• Willingness to work flexible hours, including after-office support.

Responsibilities

• Prepare Operating System Requests and perform User Acceptance Testing (UAT) for the EPIC system.
• Monitor and coordinate project schedules and deliverables.
• Organize troubleshooting discussions with IT stakeholders.

Skills

Contract management

Vendor management

Project management

Data Analysis

Interpersonal communication

Education

Bachelor’s degree in Business IT or related discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

System & Project Support (70%)

• Prepare Operating System Requests and perform User Acceptance Testing (UAT) for the Electronic Medical Records (EPIC) system.
• Monitor and coordinate project schedules, deliverables, and progress with Radiology Informatics teams.
• Organize and lead troubleshooting discussions with IT stakeholders.
• Create and update user guides, standard operating procedures (SOPs), and training resources.
• Assist with budgeting, procurement, and vendor-related processes for Radiology IT initiatives.

Intra-Cluster Processes & Services

• Manage and improve intra-cluster referral workflows.
• Oversee leasing contracts for equipment and related services.
• Coordinate outsourcing arrangements where necessary.

Data Analysis & Process Improvement (5%)

• Conduct data analysis to identify process gaps and improvement opportunities.
• Recommend and implement enhancements to streamline efficiency and service delivery.

Requirements

• Bachelor’s degree in Business IT, Information Technology, Diagnostic Radiography, Health Informatics, or a related discipline.
• Minimum of 2 years’ relevant experience in contract management, vendor management, IT, or project management—preferably in a healthcare setting.
• Basic knowledge of IT and networking systems.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong written, verbal, and interpersonal communication skills.
• Self-driven, adaptable, and capable of working independently or collaboratively.
• Willingness to work flexible hours, including after-office support when required.

We are an equal opportunities employer and welcome applications from all qualified candidates.