IT Administrator [ East Singapore | Up to $3,300 | Construction Industry ]

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory company in Singapore is seeking an Inhouse IT Administrator to manage the IT infrastructure and provide technical support. The ideal candidate has 1-3 years of experience in the building and construction industry, holds a Nitec or Diploma in IT, and possesses skills in network administration, MDM, and Windows OS. This full-time role requires strong problem-solving abilities and a commitment to operational efficiency.

Qualifications

• 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator.

Responsibilities

• Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
• Prepare and configure laptops, desktops, and peripherals for users and the project site.
• Create and process purchase requests for IT-related needs and track deliveries.
• Monitor IT ticketing daily, ensuring tickets are resolved within SLA.
• Maintain documentation for network diagrams, IT assets, and user setups.

Skills

Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi-Fi)

Experience with Mobile Device Management (Intune)

Proficiency in Windows OS

Proficiency in O365 setup

Knowledge of AD user creation

Familiarity with IMS forms cycle

Hands-on experience with ticketing systems

Education

Nitec or Diploma in Information Technology

Diploma in Digital Technology

Diploma in Computer Science

Job description

• Role: Inhouse IT Administrator
• Industry: Civil Construction Industry
• HQ at Changi Business Park [ Expo MRT ]
• Mon to Fri, from 8.30am to 5.15pm
• Salary is $2,800 - $3,300 + Variable Bonus [ No AWS ]

Qualifications and experience

• Nitec or Diploma in Information Technology, Digital Technology, Computer Science
• Requires 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator

Key Performance Indicators (KPIs) For This Role as below

1. Average resolution time for IT tickets.
2. Accuracy of IT assets and inventory records.
3. On-time completion of PR / PO processes and project setups.
4. User satisfaction ratings for IT support.

Job Role

• The Information Technology Administrator is responsible for managing and maintaining the organisation's IT infrastructure and systems, ensuring optimal performance and security>
• This role is critical in supporting the overall operational efficiency of the organisation by implementing technological solutions, troubleshooting issues, and providing technical support to staff across various departments.

Key Responsibilities

• Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
• Prepare and configure laptops, desktops, and peripherals for users and the project site.
• Create and process purchase requests in accordance with IMS forms standards for IT-related needs and track deliveries.
• Monitor IT ticketing daily, ensuring tickets are resolved within SLA and escalating complex issues as necessary.
• Maintain updated documentation for network diagrams, IT assets, and user setups for audit readiness.

Key skills required

• Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi-Fi ).
• Experience with Mobile Device Management (Intune).
• Proficiency in Windows OS, O365 setup, and AD user creation.
• Familiarity with the IMS forms cycle and vendor coordination.
• Hands-on experience with ticketing systems.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279