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Preparation and coordination IT Engineers schedules for on-site/outsource/ inhouse projects & backfills purpose on daily basis
Liaising with Sales Department & IT Department closely on after sales matters
Good communication skills with customer service attitude
Handle incoming calls and enquires from corporate customers
Answer email correspondence in a prompt and efficient manner
Maintain service items inventory control
Maintain proper records for billing purpose
Maintain neat and timely update on the service form inputs to our system