IT Administrator

JK Technology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company based in Singapore is seeking an IT support role to manage service inventory control, coordinate schedules for IT Engineers, and handle customer enquiries. The ideal candidate has at least a diploma in IT and 1-2 years of relevant experience. They should possess good communication skills and be proficient in MS Office. This position offers a 5-day work week from Monday to Friday with various benefits including annual leave and medical coverage.

Benefits

Annual Leave

Medical Benefits

Staff Insurance

Qualifications

• Minimum 1-2 Years of working experience in IT support.
• Comfortable in a dynamic and fast-paced environment.
• Strong phone presence and interpersonal skills.

Responsibilities

• Maintain service items inventory control and order parts.
• Coordinate IT Engineers schedules for projects.
• Handle incoming calls and enquiries from customers.

Skills

Good communication skills

Customer service oriented

Proficient in MS Office

Ability to work independently

Education

Minimum Diploma or Certificate in IT/Computer

Job description

Responsibilities

• Maintain service items inventory control and order parts.
• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis.
• Liaising with Sales Dept & IT Dept closely on after sales matters.
• Handle incoming calls and enquires from corporate customers.
• Answer email correspondence in a prompt and efficient manner.
• Maintain proper records for billing purposes.
• Maintain neat and timely update on the service form inputs to our system.
• Preferably with IT knowledge.
• Any ad hoc requirements by the Manager.

Requirements

• Minimum Diploma or Certificate in IT/Computer or related studies.
• Preferably with at least 1-2 Years of working experience in the related field.
• Good communication skills and able to work independently.
• Comfortable with dynamic and fast-paced environment.
• Strong phone presence, interpersonal & customer service oriented.
• Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users.
• Proficient in MS Office.

Others

• 5-day work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits, Staff Insurance