IT Administrator

OPUS IT SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT services company in Singapore is seeking an administration support professional to assist their IT Operations Team. The role involves submitting service request tickets, tracking inventory, scheduling appointments, and other administrative duties. Candidates should have good communication skills and at least 1 year of relevant experience. Proficiency in MS Office and familiarity with ITSM tools are advantageous.

Qualifications

• Good communication skills in both oral and written.
• Minimum 1 year of experience in a similar job capacity.
• Basic knowledge in using ITSM tool will be an added advantage.

Responsibilities

• Submit service request tickets in ITSM.
• Track clean laptop counts.
• Schedule appointments for activities.
• Keep track of asset inventory in the storeroom.
• Perform ad-hoc duties related to administration support.

Skills

Communication skills

Proficiency in MS Word

Proficiency in MS Excel

Proficiency in MS PowerPoint

Basic technical skills in EUCD

Tools

ITSM tool

Job description

Provides administration support to the IT Operations Team that is deployed at the customer site.

Responsibilities

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time.
• To help and assist in tracking the clean laptop counts.
• To help and assist in scheduling appointments for various activities.
• To keep track of the asset inventory in the storeroom.
• Any other ad-hoc duties as required and assigned in relation to the administration support.

Requirements

• Basic knowledge in using ITSM tool will be an added advantage.
• Proficient in MS Word, Excel and PowerPoint.
• Good communication skills in both oral and written.
• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage.
• At least 1 year of experience in similar job capacity.