IT Admin (Central / G50 Clearance / 5 Days)

AlpSoft Technologies Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A technology services firm in Singapore is seeking an Administration Support Specialist to manage service requests and asset tracking. Responsibilities include submitting ITSM tickets, scheduling appointments, and maintaining inventory. Candidates should have good communication skills and proficiency in MS Word, Excel, and PowerPoint, with at least 1 year of relevant experience.

Qualifications

• Good communication skills in both oral and written.
• Proficient in MS Word, Excel, and PowerPoint.
• At least 1 year of experience in a similar job capacity.

Responsibilities

• Submit service request tickets in ITSM.
• Track and ensure completion of requests.
• Assist in tracking clean laptop counts.
• Schedule appointments for various activities.
• Keep track of asset inventory.

Skills

Communication skills

Proficiency in MS Word

Proficiency in Excel

Proficiency in PowerPoint

Tools

ITSM tool

Job description

Responsibilities

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time.
• To help and assist in tracking the clean laptop counts.
• To help and assist in scheduling appointments for various activities.
• To keep track of the asset inventory in the storeroom.
• Any other ad-hoc duties as required and assigned in relation to the administration support.

Requirements

• Basic knowledge in using ITSM tool will be an added advantage.
• Proficient in MS Word, Excel and PowerPoint.
• Good communication skills in both oral and written.
• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage.
• At least 1 year of experience in similar job capacity.