IP Network Engineer (Data Center Network)

MTS SYSTEMS ENGINEERING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading engineering firm located in Singapore is seeking a Network Engineer to manage network incident escalations, perform troubleshooting, and maintain customer relationships. The ideal candidate should possess strong networking knowledge, a relevant degree, and hands-on experience with routers and switches. This role requires effective communication skills and the ability to work independently under pressure.

Qualifications

• In-depth understanding of networking concepts including OSPF, BGP, and VLAN.
• Hands-on experience in troubleshooting complex network problems.
• Willingness to learn advanced network technologies.

Responsibilities

• Manage network incident escalations and provide timely resolutions.
• Work with vendors and infrastructure teams for troubleshooting.
• Maintain customer relationships and advise on technical issues.

Skills

Networking concepts

Routing

Switching

Logical thinking

Problem analysis

Communication skills

Education

Diploma or Bachelor's degree in engineering or computer science

Tools

Routers

Switches

Job description

Job Description

• Management of network incident escalations from L1/L2, incident and problem and security incident response.
• Responsible to work with the respective infra tower teams in troubleshooting and identify root cause, related to network.
• Responsible to work with the respective network vendors’ support teams for troubleshooting, identification and resolution of network problems.
• Handling of the critical network incidents under pressure situations to resolve in a timely manner to minimize the business impact.
• Attend conference calls with other support teams for problem identification and resolutions.
• Must have good communication skills and be able to work independently.
• Must adhere to process and policies of the Customer.
• Change process management of both Customer and Huawei alignment.
• Day‑to‑day configuration as required by the customer on Huawei devices.
• Perform insight on the customer network.
• Perform preventive maintenance, monitoring each task and providing reports to the customer on preventive maintenance checks and follow‑up actions.
• Maintain relationship with the customer and advise on technical issues they might be facing.
• Work as a team with all TDs to provide a resolution on technical problems they might be facing.
• Work under pressure and with minimal supervision.

Qualification and Necessary Skillset

• Diploma or Bachelor's degree in engineering or computer science.
• In-depth understanding of networking concepts – routing, switching, WLAN/LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter‑VLAN routing, OSPF, BGP, etc.
• Hands‑on experience on routers and switches for basic troubleshooting of network‑related problems and incidents.
• Advanced hands‑on experience on troubleshooting complex network problems.
• Logical thinking and problem analysis skills to troubleshoot complex network problems, isolate root cause and provide suitable resolution.
• Knowledge of advanced network technologies such as VXLAN, Cisco ACI, VXLAN BGP eVPN, SDA, SD‑WAN will be added advantage.
• Understanding of data center network technology and willingness to learn.