Interpreter – Call Center - Healthcare & Public Services (WFH)

Manpower Staffing Services; Singapore; Remote; SGD 20,000 - 60,000; Full time

Job summary

A staffing agency in Singapore seeks a Call Centre Agent (Interpreter) for permanent night shifts, working from home. Candidates must have a minimum of GCE O levels and demonstrate exceptional listening and communication skills. The role involves facilitating real-time interpretation across various sectors, including healthcare and legal, ensuring high accuracy and professionalism in all interactions.

Qualifications

• Minimum GCE O levels and above.
• Demonstrates good listening, memory, and note-taking abilities.
• Maintains focus and neutrality during conversations.

Responsibilities

• Facilitate real-time spoken communication interpretation.
• Handle on-demand telephone or video calls.
• Process spoken information accurately while maintaining professionalism.

Skills

Listening skills

Memory retention

Note-taking abilities

Cultural sensitivity

Professional communication

Education

Minimum GCE O levels and above

Job description

Interpreter – Call Center - Healthcare & Public Services (WFH)

Call Centre Agent (Interpreter) (WFH, Perm Night Shift)

Permanent Night Shift

Working hours starting anytime between 7pm to 3am, based on schedule

Permanent Work From Home arrangement

Salary $ 5,000 per month

Job Description

Facilitate real-time spoken communication interpretation to help individuals overcome linguistic barriers and communicate effectively.

Handle on-demand telephone or video calls, providing consecutive interpretation between the source and the target tongue.

Quickly and accurately process spoken information while maintaining cultural sensitivity, professionalism, and courtesy.

Apply appropriate industry-specific terminology and demonstrate familiarity with standard procedures across various sectors.

Interpret conversations ranging from simple to complex topics in fields such as healthcare, government, insurance, finance, utilities, travel, emergency services (911), law enforcement, legal proceedings, and general business.

Requirements

Qualification: Minimum GCE O levels and above

Demonstrates good listening, memory, and note-taking abilities to ensure high accuracy in interpretation.

Maintains focus and neutrality during conversations, remaining objective and detached from the dialogue.

Quickly builds trust and credibility with clients through professional conduct and clear communication.

Follows client instructions precisely and consistently throughout the interpretation process.

Explains cultural nuances when necessary to prevent misunderstandings, with client approval.

Fully equipped to work remotely on a permanent basis.

Lee Wan Jinn, Yuni EA License No.: 02C3423 Personnel Registration No.: R21102995