Internship: Group Operations & Technology Division, Risk & Prevention / Quality & Service Management [January - May 2027]

OCBC Group; Singapore; Hybrid; SGD 20,000 - 30,000; Full time

Benefits offered by this job

Flexible benefits

Learning opportunities

Professional development

Job summary

OCBC Group is offering a Risk & Prevention Intern role in Singapore. You will support risk governance activities, analyze operational data, and help drive automation and process improvements across banking operations.

The role emphasizes collaboration with stakeholders, learning in a dynamic environment, and exposure to governance practices that enhance risk controls and efficiency.

Qualifications

• Open to learning and receiving feedback.
• Curious, analytical and detail-oriented.
• Strong problem-solving and critical-thinking skills.
• Organised and able to manage multiple priorities.
• Able to collaborate with stakeholders across functions.

Responsibilities

• Risk Governance & Reporting: support day-to-day risk governance activities and reporting across stakeholders.
• Risk Analysis & Monitoring: assist in consolidating risk data, identify trends and risk hotspots.
• Dashboard Development & Automation: design and implement automated risk dashboards for actionable insights.
• Process Improvement: streamline manual processes to drive productivity and automation initiatives.
• Data Analytics: use data analytics to review operational data and improve reporting.
• Projects & Continuous Improvement: contribute to initiatives strengthening operational risk management and efficiency.
• Ad-hoc Support: assist on departmental projects as needed.

Skills

Curious

Analytical

Detail-oriented

Problem-solving

Stakeholder management

Data analytics

Dashboard development

Automation

Education

Undergraduate or postgraduate degree

Tools

Data analytics tools

Job description

# **WHO WE ARE:**As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.# **Why Join**Play a key role in strengthening the resilience and efficiency of OCBC's operations. As a Risk & Prevention Intern, you'll be part of a team that helps safeguard the bank through effective risk management, operational excellence, and continuous improvement initiatives.You'll gain exposure to real-world banking operations, collaborate with stakeholders across the organisation, and contribute to projects that enhance processes, strengthen controls, and drive operational efficiency through automation and digitalisation.**How You Succeed**To thrive in this role, you'll need to be curious, analytical, and proactive in identifying opportunities for improvement. You'll work closely with experienced professionals to support risk governance activities, analyse operational data, and contribute to projects that improve business processes and risk controls.Your ability to think critically, communicate effectively, and work collaboratively with stakeholders across different functions will help you make a meaningful impact while developing valuable skills for your future career.**What You Do**Your responsibilities will include:* Risk Governance & Reporting: support day-to-day risk governance activities, management reporting, risk issue tracking, and coordination across stakeholders* Risk Analysis & Monitoring: assist in the consolidation and analysis of risk data, identify trends and risk hotspots, and support documentation of processes and controls* Dashboard Development & Automation: design and implement automated risk monitoring and reporting dashboards to provide actionable insights and support informed decision-making* Process Improvement: identify opportunities to streamline manual processes and support productivity, digitalisation, and automation initiatives* Data Analytics: leverage digital tools and data analytics techniques to review operational data, enhance reporting capabilities, improve follow-up actions, and generate business insights* Projects & Continuous Improvement: contribute to initiatives that strengthen operational risk management, improve efficiency, and enhance control effectiveness across banking operations* Ad-hoc Support: provide support on departmental projects and other tasks as assigned**Who You Work With**Group Operations & Technology is at the heart of delivering seamless, secure, and efficient banking services. Within Risk & Prevention and Quality & Service Management, you'll work alongside professionals responsible for managing operational risk, driving process **excellence**, and strengthening the bank's control environment.You'll be part of a collaborative team committed to continuous improvement, innovation, and operational resilience, while gaining exposure to how risk management supports the delivery of trusted banking services to customers.# **Who You Are*** Open to learning and receiving feedback* Curious, analytical, and detail-oriented* Strong problem-solving and critical-thinking skills* Organised and able to manage multiple priorities effectively* Comfortable working with data and technology-enabled solutions* Strong communication and stakeholder management skills* Able to collaborate effectively in a team environment* Currently pursuing an undergraduate or postgraduate degree**Learning Objectives**This internship will provide you with:* Practical exposure to operational risk management within a leading banking environment* Hands-on experience in banking operations, governance, and risk management practices* Opportunities to apply analytical, problem-solving, and project management skills to real business challenges* Exposure to process improvement, digitalisation, and automation initiatives that drive operational efficiency* Experience in data analysis, dashboard development, and management reporting* Opportunities to work with stakeholders across different business and support functions, gaining a broad understanding of banking operations and risk management* Enhanced communication, collaboration, and professional skills through project-based work and cross-functional engagement# # **What we offer:**Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.