Intern, Campaigns, Singapore

Klook; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Klook is looking for a team player to join their Campaigns Team in Singapore, supporting B2C marketing efforts. Responsibilities include developing and executing marketing campaigns, crafting promotional content, and managing CRM operations. The ideal candidate should possess excellent English communication skills, strong project management abilities, and a collaborative attitude. Experience in marketing or content creation is a plus. Join Klook to help maintain their brand presence and engage users effectively.

Qualifications

• Strong time and project management skills with attention to detail.
• Well-developed interpersonal, team building, and relationship management skills.
• A start-up attitude; highly collaborative and entrepreneurial.

Responsibilities

• Develop and support B2C marketing campaigns.
• Craft creative promotional materials for marketing.
• Assist with offline branding events and activations.
• Support campaign implementation, tracking, and measurement.
• Manage CRM workflows and communications.
• Conduct market research to identify marketing opportunities.

Skills

Excellent command of English

Project management skills

Interpersonal skills

Creativity

Analytical thinking

Job description

We are looking for a motivated team player to join Singapore's Campaigns Team, who will play a pivotal role in supporting Klook Singapore's B2C marketing efforts. You will gain hands-on experience across the end-to-end execution of marketing campaigns — from crafting compelling promotional materials and managing CRM workflows, to supporting offline branding activations and community building initiatives. Your mission is to help maintain the operational baseline of our marketing activities, ensuring Klook stays top-of-mind for travelers in Singapore through data-driven campaigns and creative storytelling.

What You Will Do

Campaign Development & Execution

• User Acquisition & Engagement: Develop and support the running of Klook's B2C marketing campaigns to acquire new users and engage existing ones — spanning both online and offline channels.
• Promotional Content: Craft creative and compelling promotional materials for marketing campaigns, ensuring alignment with Klook's brand voice and tone for the Singapore market.
• Offline Activations: Assist with the planning and execution of offline branding events and activations that showcase the Klook experience to new and existing users.

Campaign & CRM Operations

• End-to-End Campaign Management: Support the implementation, tracking, and measurement of online and offline marketing campaigns, ensuring timely and accurate execution.
• CRM Support: Assist in managing CRM workflows and communications, helping to maintain and grow Klook's user base through targeted and personalized outreach.

Trends & Performance Analysis

• Market Research: Conduct basic market research and monitor the competitive landscape to identify marketing opportunities and proactively share findings with the team.
• Data Tracking: Assist in pulling and analysing campaign performance data to evaluate the success of marketing initiatives and help refine future strategies.
• Brand Consistency: Contribute to maintaining Klook's brand positioning and tone in Singapore, ensuring all marketing materials are consistent, engaging, and on-brand.

What You Will Need

• Excellent command of English, both verbal and written communication
• Strong time and project management skills with attention to detail
• Well-developed interpersonal, team building and relationship management skills
• A start-up attitude — highly collaborative with an entrepreneurial, roll-up your sleeves mindset. Not afraid to work independently when required
• A healthy dose of creativity and sense of humor
• Passionate about the internet/travel industry
• Analytical thinking with the ability to interpret campaign data and draw actionable insights
• Experience in marketing, content creation, or community management is a bonus