Interaction/UX Designer REQ154

User Experience Researchers Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

User Experience Researchers Pte Ltd is seeking a Senior Consultant Interaction / UX Designer to design and enhance digital products for the financial services sector and regulatory environment. You will work within an agile team to deliver user-friendly experiences across services.

The role focuses on researching user goals, creating personas, defining context scenarios, and detailing system capabilities to support effective interactions. Strong prototyping and communication skills are essential.

Qualifications

• Portfolio demonstrating shipped digital projects currently in use.
• Experience developing digital services or eServices for public users would be an advantage.

Responsibilities

• Lead and conduct user research to understand users' goals, behaviours and needs.
• Develop user models and personas based on research findings.
• Define context scenarios and communicate ideal user experiences for the team.
• Describe product or system capabilities and requirements to support user goals.
• Design the structure and behaviour of systems, information flows and workflows.
• Test and refine products through evaluative research to ensure users can achieve goals.

Skills

Team player

Creative thinker

Strategic thinking

Presenting & listening

Open-minded & adaptive

Feasible design decisions

Technical understanding of web

Portfolio of shipped digital projects

Education

Design discipline degree or equivalent practical experience

Tools

Sketch

Adobe Creative Suite (Photoshop, Illustrator, XD)

Job description

As Senior Consultant Interaction / UX Designer, you will be responsible for designing and enhancing digital products and services that deliver effective and user-friendly experiences. You will be part of an agile team working on digital solutions for users across the financial services industry and regulatory environment.

Key Responsibilities

• Lead and conduct user research activities to understand users' goals, behaviours and needs.
• Develop user models and personas based on research findings, as well as models for other relevant domain factors.
• Define context scenarios and communicate ideal user experiences that the team aims to achieve.
• Describe product or system capabilities and requirements that support users' goals and tasks, including defining successful interactions.
• Design the overall structure and behaviour of systems, information flows and workflows.
• Test and refine products through evaluative research, ensuring that designs enable users to achieve their goals and complete their tasks effectively.
• Demonstrate empathy and understanding of users' needs, behaviours and challenges.

What We Are Looking For

• Good team player.
• Creative and strategic thinker.
• Good presenter as well as listener.
• Open-minded, explorative and adaptive.
• Ability to propose design decisions that are desirable for users, viable for the business and technically feasible.
• Keen understanding of underlying technology and digital mediums. For example, understanding how web browsers work and render content on screen. Coding knowledge would be an additional advantage.
• Portfolio demonstrating shipped digital projects that are currently in use.
• Experience developing digital services or eServices for public users would be an advantage.
• Proficiency in design and prototyping tools such as Sketch and Adobe Creative Suite (e.g. Photoshop, Illustrator and XD).
• Education in a design discipline (e.g. Interaction Design, Graphic Design or Visual Communications), Human-Computer Interaction (HCI), or a related field, or equivalent practical experience.