Institutional Crypto Sales & Client Success Analyst

Coinhako; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A dynamic fintech company in Singapore is seeking a Client Operations Associate to support day-to-day sales operations and manage client engagement. Responsibilities include managing trade bookings, ensuring accurate execution of trades, and maintaining client relationships. A Bachelor's Degree in Finance or related field is preferred, along with a passion for blockchain technology. The role offers a vibrant startup culture with various benefits including medical coverage and generous annual leave.

Benefits

Generous annual leaves

Medical coverage including GP and Specialist

Self-care benefits and fitness workshops

Qualifications

• 0-3 years of relevant experience in Institutional / Private Banking industry.
• Understanding/experience in Cryptocurrency / Blockchain / Fintech / Finance / Trading domain is an advantage.

Responsibilities

• Management of institutional, consumer and asset management clients.
• Manage trade bookings and settlements.
• Ensure timely and accurate submission of critical onboarding documentation.
• Effectively manage, prioritize and follow-up client matters through to resolution.

Skills

Client service

Interpersonal skills

Proactivity

Ability to work in fast-paced environment

Education

Bachelor’s Degree in Finance or Economics

Job description

A dynamic fintech company in Singapore is seeking a Client Operations Associate to support day-to-day sales operations and manage client engagement. Responsibilities include managing trade bookings, ensuring accurate execution of trades, and maintaining client relationships. A Bachelor's Degree in Finance or related field is preferred, along with a passion for blockchain technology. The role offers a vibrant startup culture with various benefits including medical coverage and generous annual leave.