Installer (Technician)

MYLIFESTYLE INTERIOR PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading home appliance installation company in Singapore seeks an Installation Technician. You will conduct on-site assessments, install appliances, and communicate effectively with customers. Ideal candidates have strong customer service skills and a valid driver's license. Flexibility for evening and weekend work is required.

Qualifications

• Outstanding customer service and communication skills.
• Ability to work independently with minimal supervision and as part of a team.
• Valid driver's license and clean driving record.

Responsibilities

• Conduct on-site assessments for appliance installation.
• Communicate effectively with customers regarding installations.
• Install home appliances according to specifications.
• Connect appliances to plumbing and electrical systems.
• Test installed systems for proper functioning.
• Provide customer demonstrations on using systems.
• Troubleshoot issues with installed systems.
• Maintain accurate installation records.
• Coordinate with sales and customer service.

Skills

Customer service skills

Communication skills

Ability to work independently

Teamwork

Problem-solving

Job description

Responsibilities

1. Conduct on-site assessments to determine the best location for installation based on plumbing, electrical, and space requirements.
2. Communicate effectively with customers to explain the installation process, answer questions, and address concerns.
3. Install home appliances according to manufacturer specifications and industry standards, including filtration units.
4. Connect home appliance to existing plumbing lines, faucets, and electrical outlets as needed.
5. Test installed systems to ensure proper functioning.
6. Provide demonstrations to customers on how to use and maintain their systems effectively.
7. Troubleshoot and resolve any issues or malfunctions with installed systems in a timely manner.
8. Maintain accurate records of installations, including parts used, labor hours, and customer information.
9. Coordinate with sales and customer service teams to schedule installations and ensure customer satisfaction.

Requirements

1. Outstanding customer service and communication skills.
2. Ability to work independently with minimal supervision and as part of a team.
3. Valid driver's license and clean driving record.
4. Willingness to work flexible hours, including evenings and weekends, to accommodate customer schedules.