Installation & Services Technician

DANENG (S) ENERGY-SAVING TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology solutions company in Singapore is seeking an experienced Installation and Services Technician to maintain and service F & B equipment. The ideal candidate will have a solid background in installation tasks, troubleshooting skills, and a diploma or degree in engineering. Responsibilities include serving customer accounts, establishing services, and maintaining equipment functionality. Knowledge of both English and Chinese is required for effective communication.

Qualifications

• Proven experience as Installation and Services Technician.
• Basic understanding of electrical and hydraulic systems.
• At least 3 years of related work experience.

Responsibilities

• Serves existing accounts by analyzing work orders and planning travel schedules.
• Establishes service by ordering and gathering components for installation.
• Maintains rapport with customers by addressing complaints and identifying solutions.
• Keeps personal equipment operating by performing preventive maintenance.

Skills

Electronics troubleshooting

Problem-solving skills

Manual dexterity

Good physical condition

Client relationships

Education

Diploma in Engineering (Electrical/Electronic)

Bachelor's Degree in Engineering

Tools

Common maintenance tools

Job description

Overview

Job brief

We are looking for a thorough Installation and Services Technician to preserve the good condition and functionality of F & B equipment. You will perform maintenance tasks of great variety such as installation, servicing, troubleshooting, etc. An Installation & Services Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines. The goal is to maintain the installation of the product and after-sales services and lease equipment in the best possible condition.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Qualifications

• Proven experience as Installation and Services Technician.
• Basic understanding of electrical, hydraulic and other systems.
• Knowledge of general maintenance processes and methods.
• Working knowledge of tools, common appliances, and devices.
• Manual dexterity and problem-solving skills.
• Good physical condition and strength with a willingness to work overtime.
• Electronics troubleshooting, analyzing information, judgment, client relationships, equipment maintenance, reporting skills, confidentiality, quality focus, results driven, supply management, informing others.
• Holding Driving License Class 3 with actual driving experience.
• Education: Diploma/Advanced/Higher/Graduate Diploma, Bachelor's or Professional Degree in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical), Engineering (Metal Fabrication/Tool & Die/Welding) or equivalent.
• Required languages: Chinese and English (to liaise with English & Chinese speaking associates).
• At least 3 years of related work experience.
• Preferred: Junior Executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent.