Insight Sales

SINGAPORE FOZL GROUP PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading service firm in Singapore is seeking a professional to handle client engagement and sales support. This role involves building client relationships, managing sales activities, and collaborating with internal teams. The ideal candidate should have a degree in Business Management, 3-5 years of relevant experience, and proficiency in Mandarin to liaise with Mandarin-speaking clients. Strong communication and organizational skills are essential.

Qualifications

• 3-5 years of experience in sales coordination, client servicing, or commercial operations.
• Strong interpersonal and communication skills with a client-focused mindset.
• Organized, self-motivated, and able to manage multiple tasks in a fast-paced environment.

Responsibilities

• Conduct outreach to introduce products or services.
• Manage client follow-ups to nurture leads into long-term clients.
• Build and maintain strong client relationships.
• Track and report on sales activities and performance metrics.
• Partner with internal teams to coordinate service delivery.

Skills

Client engagement

Sales support

Interpersonal skills

Communication skills

Organizational skills

CRM proficiency

Microsoft Office proficiency

Mandarin proficiency

Education

Degree in Business Management or related field

Tools

Salesforce

HubSpot

Job description

Key Responsibilities

1. Client Engagement & Sales Support

• Conduct outreach through calls, virtual or physical meetings, and email to introduce products or services.
• Manage client follow-ups to nurture leads and convert prospects into long-term clients.
• Assist in preparing proposals, quotations, and service agreements in line with company standards.

2. Account Management & Client Retention

• Build and maintain strong client relationships through proactive communication and timely service delivery.
• Understand client requirements, propose tailored solutions, and manage renewals or upselling opportunities.
• Serve as a liaison between clients and internal departments to ensure seamless coordination and service satisfaction.

3. Commercial Administration & Reporting

• Maintain accurate client and opportunity records in the CRM system (e.g., Salesforce, HubSpot).
• Track and report on sales activities, pipeline status, and performance metrics to support management decisions.
• Ensure pricing, contracts, and service documentation comply with company policies.

4. Cross-Functional Collaboration

• Partner with internal teams (sales, corporate secretarial, payroll, accounting, audit) to coordinate service delivery.
• Support sales campaigns and promotional initiatives to enhance client engagement and retention.

Requirements

• Degree in Business Management or related field.
• 3-5 years of experience in sales coordination, client servicing, or commercial operations.
• Strong interpersonal and communication skills with a client-focused mindset.
• Organized, self-motivated, and able to manage multiple tasks in a fast-paced environment.
• Proficiency in CRM systems and Microsoft Office applications.
• Mandarin proficiency is is vital to liaise with Mandarin-speaking clients.