Inside Sales Support Executive

SINGAPORE COMMERCIAL CREDIT BUREAU PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A customer service firm in Singapore seeks a dedicated candidate for a role focused on customer outreach and support. Responsibilities include building relationships, responding to inquiries, and maintaining records. Candidates should have a minimum diploma and 1 year of relevant experience with strong communication skills.

Qualifications

• Minimum 1 year of telesales, sales or client support experience preferred.

Responsibilities

• Proactively reach out to existing and new customers to promote services.
• Develop and maintain customer relationships through follow-up and service.
• Respond to customer inquiries in a timely and professional manner.

Skills

Excellent communication

Interpersonal skills

Customer service

Education

Minimum Diploma in any field

Job description

Responsibilities

• Proactively reach out to existing and new customers through phone and email to promote our services and to build consistent rapport and engagement
• Develop and maintain strong customer relationships through consistent follow-up and excellent customer service
• Assist in providing updated product information to clients
• Respond to customer inquiries via phone and email in a timely and professional manner
• Handle and resolve customer complaints or issues efficiently
• Maintain accurate customer records

Qualifications

• Minimum Diploma in any field.
• Minimum 1 year of telesales, sales or client support experience would be highly preferred.
• Excellent communication and interpersonal skills.