Inside Sales Executive (Freight Forwarding / Logistic)

EA Recruitment Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Sales Executive to conduct cold calling and handle inquiries related to logistics services. The role requires at least 1-2 years of sales or customer service experience, with training provided for candidates with limited experience. Applicants should have a diploma in a relevant field. Interested candidates should apply with their work experience, salary expectations, and availability.

Qualifications

• Minimum 1–2 years of relevant sales or customer service experience, preferably in logistics or freight forwarding.

Responsibilities

• Conduct cold calling to identify potential leads and business opportunities.
• Handle incoming sales inquiries via phone, email, or walk-ins.
• Prepare accurate quotations, proposals, and service agreements for clients.
• Maintain and update customer records in the CRM system.
• Follow up on outstanding quotations and convert leads into confirmed shipments.
• Coordinate with operations and customer service teams.
• Maintain sales reports and documentation.
• Develop understanding of logistics services.
• Provide after-sales support for client satisfaction.

Skills

Sales skills

Customer service skills

Communication skills

CRM proficiency

Education

GCE ‘O’ Levels / Diploma in Business, Logistics, Supply Chain, or related field

Job description

Training Provided

We offer comprehensive training for candidates with limited experience. Training will be provided for those without or with lesser experience.

Key Responsibilities

• Conduct cold calling to identify potential leads and business opportunities.
• Handle incoming sales inquiries via phone, email, or walk-ins, providing timely and professional responses.
• Prepare accurate quotations, proposals, and service agreements for clients.
• Support the sales team by maintaining and updating customer records in the CRM system.
• Follow up on outstanding quotations and work to convert leads into confirmed shipments.
• Coordinate closely with operations and customer service teams to ensure seamless handling of shipments.
• Maintain and update sales reports and documentation for internal tracking and analysis.
• Develop and maintain a strong understanding of logistics services, including freight forwarding, customs clearance, and warehousing.
• Provide after-sales support to ensure high levels of client satisfaction and encourage repeat business.
• Other ad doc duties as assigned.

Requirements

• GCE ‘O’ Levels / Diploma in Business, Logistics, Supply Chain, or related field.
• Minimum 1–2 years of relevant sales or customer service experience, preferably in logistics or freight forwarding.

Candidates are encouraged to apply this position via the “Apply Now” button with the following information in the resume:

• Work experiences and job responsibilities.
• Current and expected salary.
• Reason for leaving.
• Date of availability.
• Education background.

We regret that only shortlisted candidates will be contacted.

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