Inside Sales Executive

Goldtech Resources Pte Ltd; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a motivated and customer-focused Inside Sales Executive to support business growth through structured lead generation and customer engagement. The ideal candidate has at least 2 years of experience in inside sales and is proficient in managing multiple sales activities. This role involves building relationships, processing orders, and providing exceptional customer service. The company offers a dynamic work environment where you can thrive in achieving sales targets.

Qualifications

• Minimum 2 years of experience in inside sales, sales support, or account management.
• Experience in Information Technology or related industries is an advantage.
• Ability to communicate in Japanese is an advantage.

Responsibilities

• Build and maintain long-term relationships with existing customers.
• Generate new sales opportunities through outbound activities.
• Manage and respond to inbound sales inquiries.
• Conduct virtual meetings and sales calls.
• Process customer orders accurately and coordinate with internal teams.
• Provide regular reporting on sales activities.

Skills

Customer service orientation

Sales-driven mindset

Strong communication skills

Interpersonal skills

Negotiation skills

Organizational skills

Time management

Education

Diploma or Degree in any discipline

Tools

CRM systems

Job description

Overview

We are looking for a motivated and customer-focused Inside Sales Executive to support business growth through structured lead generation, inbound inquiry management, and ongoing customer engagement. This role plays a key part in building and maintaining a healthy sales pipeline, supporting outside sales teams, and ensuring customer satisfaction through timely follow-ups and accurate order coordination.

The role requires strong sales discipline, effective CRM usage, and the ability to manage multiple sales activities concurrently.

Key Responsibilities

• Build and maintain long-term relationships with existing customers through consistent and effective after-sales support.
• Actively generate new sales opportunities through outbound activities including cold calling, email outreach, and follow-ups.
• Manage and respond to inbound sales inquiries from multiple channels in a timely and professional manner.
• Develop in-depth knowledge of products and services to effectively position features, benefits, and value propositions to customers.
• Conduct virtual meetings, sales calls, and follow-ups to engage prospects and advance opportunities through the sales pipeline.
• Identify opportunities for upselling and cross-selling to existing customers where appropriate.
• Recommend suitable products and solutions based on customer needs, technical requirements, and business objectives.
• Process customer orders accurately and coordinate with internal teams, including logistics, to ensure timely fulfilment.
• Maintain accurate and up-to-date records in the CRM system, including lead status, opportunity progress, and pipeline stages.
• Track and manage the sales pipeline to reflect the relative position of prospects within the purchasing process.
• Provide regular reporting on sales activities, including calls made, leads generated, pipeline status, and deals closed.
• Coordinate and schedule meetings between qualified prospects and Outside Sales Representatives.
• Participate in industry events, webinars, and workshops as required to support lead generation and market awareness.
• Perform ad-hoc tasks assigned to support sales operations and business objectives.

Requirements

Qualifications

• Diploma or Degree in any discipline.
• Minimum 2 years of experience in inside sales, sales support, or account management.
• Experience in Information Technology, managed services, or related industries is an advantage.
• Ability to communicate in Japanese (spoken and written) to liaise with Japanese customers is an advantage.

Skills & Competencies

• Strong customer service orientation with a sales-driven mindset.
• Results-oriented and motivated to achieve and exceed sales targets.
• Strong communication, interpersonal, and negotiation skills.
• Good organizational and time management abilities to handle multiple priorities.
• Ability to work independently in a fast-paced sales environment.
• Comfortable using CRM systems and sales tracking tools.

Please send your detailed resume in MS Word format to [e-mail] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability