Inside Sales & Customer Service Executive

DUPREX SINGAPORE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading sales company in Singapore is looking for a motivated Inside Sales representative to join their team. The candidate will perform outbound calls to promote products, generate sales leads, and exceed targets. Ideal applicants should have strong communication skills and proven experience in sales or customer service. This role offers basic salary plus commission.

Qualifications

• Proven experience in sales or customer service role.
• Strong listening skills and ability to build rapport.
• Ability to generate leads and close sales independently.

Responsibilities

• Make outbound calls to prospective customers.
• Follow up on leads and schedule appointments.
• Maintain and update customer databases.

Skills

Telemarketing experience

Excellent verbal communication

Goal-oriented

Education

Minimum 'O' levels

Tools

MS Office (PowerPoint, Word, Excel)

Job description

Job Summary:

We are seeking a motivated and results-driven Inside Sales representative to join our sales team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and generating sales leads.

Key Responsibilities:

• Make outbound calls to prospective customers to promote products/services.
• Follow up on leads and schedule appointments for the sales team.
• Maintain and update customer databases with accurate details.
• Send out appointment reminders and handle customers’ responses.
• Understand customer needs and offer relevant solutions.
• Prepare Sales Quotation.
• Meet and exceed sales targets and call quotas.
• Handle objections professionally and close sales effectively.
• Any other ad hoc duties as assigned.

Requirements & Qualifications:

• Minimum “O” levels
• Basic MS office applications (Eg, PowerPoint, Words, Excel)
• Proven experience in telemarketing, sales, or a customer service role.
• Excellent verbal communication and persuasive skills.
• Strong listening skills and ability to build rapport with customers.
• Goal-oriented with a strong desire to meet and exceed targets.
• Ability to generate leads and close sales independently.

Other Information

• Work Week : 5 Days (Mon-Fri 8:30am to 6pm)
• Salary : Basic + Commission
• Location : Ang Mo Kio Industrial Park 2