Inside Sales Coordinator - $4,000 (ID: 684782)

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is seeking a candidate for order processing and customer relations. The role involves managing both email and phone orders, boosting sales through recommendations, and monitoring customer orders. A degree and proficiency in MS applications are required. Candidates should have a positive attitude and eagerness to learn.

Responsibilities

• Process orders received through email and phone and verify items.
• Boost order volume by recommending related items and explaining product features.
• Manage and expand opportunities from marketing and sales.
• Prepare and follow up on quotes to secure orders.
• Monitor open customer orders and address pending items.
• Maintain backorder reports and track customer requests.
• Share insights on industry trends and competitor pricing.

Skills

Good attitude

Eagerness to learn

Proficient in MS Applications

Education

Degree holder

Job description

Job Responsibilities

• Process orders received through email and phone, verify and input items, transfer orders to fulfillment, and provide information on stock availability and delivery timelines.

• Boost order volume by recommending related items, explaining product features, and reviewing the customer’s purchase history.

• With guidance, manage, qualify, and expand opportunities from marketing, external sales, and national accounts.

• Prepare, issue, and follow up on verbal or written quotes to secure orders or understand reasons for lost orders.

• Monitor open customer orders, address pending items, and take action on those at risk of missing promised delivery dates.

• Maintain backorder reports, track customer expediting requests, and provide notifications as needed.

• Share insights with management on industry trends, competitor pricing, and customer feedback.

Job Requirements

• Degree holder

• Possess good attitude and eagerness to learn

• Proficient in MS Applications

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

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