Inside Sales Coordinator - $4,000 (ID: 679562)

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a candidate to handle order processing and customer inquiries. Responsibilities include managing orders received via email and phone, enhancing sales through product recommendations, and monitoring delivery timelines. The ideal candidate should possess a degree and demonstrate proficiency in MS applications, along with a positive attitude and eagerness to learn.

Responsibilities

• Process orders through email and phone.
• Boost order volume by recommending related items.
• Manage and expand opportunities from various accounts.
• Prepare and follow up on quotes.
• Monitor open customer orders and address pending items.
• Maintain backorder reports and track requests.
• Share insights on industry trends and customer feedback.

Skills

Proficient in MS Applications

Good attitude

Eagerness to learn

Education

Degree holder

Job description

Job Responsibilities

• Process orders received through email and phone, verify and input items, transfer orders to fulfillment, and provide information on stock availability and delivery timelines.
• Boost order volume by recommending related items, explaining product features, and reviewing the customer’s purchase history.
• With guidance, manage, qualify, and expand opportunities from marketing, external sales, and national accounts.
• Prepare, issue, and follow up on verbal or written quotes to secure orders or understand reasons for lost orders.
• Monitor open customer orders, address pending items, and take action on those at risk of missing promised delivery dates.
• Maintain backorder reports, track customer expediting requests, and provide notifications as needed.
• Share insights with management on industry trends, competitor pricing, and customer feedback.

Job Requirements

• Degree holder
• Possess good attitude and eagerness to learn
• Proficient in MS Applications

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.